Service	Time (Minutes)
	Mean (SD)	Max	Min
Medicine-Dispensing Service	4.8 (1.1)	10.8	3.7
1. Patient identification and obtaining prescription(s)	0.2 (0.1)	0.4	0.1
2. Collection and evaluation of clinical information	0.5 (0.1)	1.6	0.4
3. Medicine selection	1.6 (0.4)	3.5	1.2
4. Prescription processing	0.9 (0.2)	1.9	0.6
5. Medicine delivery with guidelines for safe and correct use	0.8 (0.1)	1.5	0.7
6. Payment	0.2 (0.1)	0.7	0.0
7. Post dispensing prescription handling and invoice processing	0.6 (0.4)	3.6	0.4
Multicompartmental Compliance Aid System Service	18.3 (4.3)	27.9	10.4
1. Device preparation
a. Medicine dispensing	4.1 (0.6)	5.7	2.4
b. Patient’s personal medicine container filling	3.3 (1.1)	5.7	1.4
c. Device filling	6.8 (2.6)	13.6	2.7
d. Device content checking, sealing, and labeling	2.2 (0.6)	3.3	1.0
2. Invoice processing	1.2 (0.0)	1.2	1.2
3. Service enrolment
a. Service offering, informed consent, and initial appointment	5.5 (2.4)	7.2	3.8
b. Interview
i. Personal, clinical, and pharmacological data gathering	3.2 (0.7)	3.7	2.7
ii. Medicine use review	15.2 (5.9)	19.4	11.1
iii. Data collection form filling	21.7 (2.0)	23.1	20.3
c. Agreement on the device content	2.0 (0.7)	2.5	1.5
d. Data transcription to management software	5.9 (1.3)	6.8	5.0
e. Report to primary care physician and nurse	1.6 (0.0)	1.6	1.6
4. Change in pharmacotherapy
a. Data modification
i. Medicine use review	7.2 (0.9)	8.5	6.2
ii. Data collection form filling	0.9 (0.3)	1.2	0.6
b. Agreement on the device content	0.9 (0.2)	1.1	0.7
c. Transcription to management software	1.9 (0.2)	2.2	1.6
5. Modification of finished device
a. Opening and discarding finished device	0.2 (0.1)	0.3	0.1
b. Preparing new device according to modifications	6.9 (1.5)	9.3	5.5
Cognitive Impairment Screening Service	122.2 (12.0)	159.6	99.1
1. Service offering, informed consent, and initial appointment	5.5 (1.3)	8.5	3.5
2. Questionnaire administration	69.0 (11.0)	106.0	54.0
3. Data transcription to computer database	12.6 (1.1)	14.5	9.5
4. Data formatting, processing, and storage	22.4 (1.6)	30.0	20.0
5. Informed referral to primary care physician	12.7 (6.2)	18.1	0.0
SD: standard deviation. Max: maximum. Min: minimum.