Table 2.
Basic characteristics and main results of the studies included in the systematic review and meta-analysis
| References | City | Study characteristics 1-M/F 2-Ward 3-Sampling 4-Sample size 5-Number of hospitals |
Results |
|---|---|---|---|
| Jannati et al.14 | Mazandaran | 1-156/144 and 143/136 2-Different 3-Convenience 4-300 (stage1) and 279 (stage2) 5-Two |
The PS with nursing care services after HSTP was increased |
| Parizad et al.15 | Urmia | 1-115/81 2-COVID 3- Purposive 4-196 5-One |
The PS with nursing care was mostly at a moderate level |
| Farajzadeh et al.16 | Tehran | 1-57/16 2-COVID 3-Convenience 4-73 5-One |
The PS with the medical aspect was 86% and in the non-therapeutic aspect was an excellent level (84.15%) |
| Shafiei et al.17 | Lar | 1-110/80 2-Diff 3-Convenience 4-190 5-One |
The findings of this study showed that the majority of patients had satisfaction with nursing services |
| Mafakheri et al.18 | Kurdistan | 1-142/128 2-Intensive care unit 3-Quota 4-270 5-Hospitals affiliated to University of Medical Sciences |
Patients are not sufficiently aware of the duties and responsibilities of the nurses |
| Pirooz et al.19 | Tehran | 1-189/237 2-Diff 3-Convenience 4-426 5-One |
Marital status, level of education, and age are related to the degree of satisfaction of hospitalized patients, but gender is not related to satisfaction |
| Makarem et al.20 | Tehran | 1-9436/11981 2-Diff 3-Random 4- 21292 5-Hospitals affiliated to University of Medical Sciences |
The lowest level of satisfaction with hospital staff was assigned to nurses |
| Jannati et al.21 | Behshahr | 1-146/154 2-Diff 3-Convenience 4-300 5-Hospitals affiliated to the university of medical sciences |
The highest level of satisfaction with nursing care was found to be in the cardiac intensive care unit and the lowest satisfaction level was observed in the internal medicine ward for women |
| Kolivand et al.22 | Tehran | 1-237/344 2-Diff 3-Random 4-595 5-One |
The highest level of satisfaction (100%) was reported by patients hospitalized in the obstetrics and gynecology department |
| Abdollahi et al.23 | Alborz | 1-300/300 2-Emergency 3-Convenience 4-600 5-Two |
Patients were relatively satisfied with the reception area and the physical space of the hospital and with the services of nurses and doctors |
| Imani and Abolfathi24 | Hamadan | 1-87/35 2-Surgery 3-Random 4-122 5-One |
|
| Zohrevandi and Tajik25 | Rasht | 1-230/148 2-Emergency department 3-Random 4-378 5-One |
The periodic and continuous assessment as well as the comparison of satisfaction and dissatisfaction parameters during the time, before and after performing the changes, could be effective |
| Farahani et al.26 | Arak | 1-167/215 2-NR 3-Convenience 4-382 5-Five |
PS was at an average level |
| Ameryoun et al.27 | Tehran | 1-348 /348 2-Diff 3-Random 4-696 5-Six |
Most respondents reported having favorable satisfaction with the clinic and hospital health services |
| Soleimanpour et al.28 | Tabriz | 1-204/296 2-Emergency 3- Quota 4-500 5-One |
Findings indicated the need for evidence-based interventions in emergency care services in areas such as medical care, nursing care, courtesy of staff, physical comfort, and waiting time |
| Joolaee et al.29 | Tehran | 1-86/89 2-Diff 3-Multi stage cluster 4-175 5-Four |
Patients were moderately satisfied with nursing care services |
| Fatemi et al.30 | Ardabil | 1-31/69 2-Diff 3-Random 4-100 5-Hospitals affiliated to the university of medical sciences |
The PS with nursing care is at a high level |
| Tabatabaei et al.31 | Rafsanjan | 1- 565/435 2-Emergency 3-NR 4-1000 5-One |
Paying proper attention to the ED patients’ expectations is highly important to make them satisfied |
| Akhtari-Zavare et al.8 | Tehran | 1-201/183 2-Oncology ward 3-Proportional stratified 4-384 5-Ten |
Most of the respondents were satisfied with the nursing care |
| Ahmadi et al.32 | Tehran | 1-45/73 2-Diff 3-Random 4-118 5-Three |
The strong correlation between the index of the hospital environment and PS signifies further enhancements of the hospital environment which could potentially increase PS |
| Arefi and Talaei33 | Tehran | 1-NR 2-Diff 3-Random 4-320 5-One |
The Highest Level of PS was as follows: satisfaction with nurse time presence at the patient’s bedside (58.6) |
| Ghaljeh and Ghaljae34 | Zahedan | 1-66/75 2-Diff 3-Stratify 4-141 5- Hospitals affiliated to the university of medical sciences |
Results showed 9.2%, 61%, and 29.8% of patients were dissatisfied, relatively satisfied, and completely satisfied with nursing care |
| Saadati35 | Mashhad | 1-406/326 2-Emergency 3-Random 4-732 5-One |
The highest percentage of satisfaction (84.2%) was related to nursing care particularly therapeutic nursing skills |
| Seidi et al.36 | Qom | 1-200/200 2-Medical-surgical 3-Convenience 4-400 5-Two |
Findings revealed that 79% of patients were satisfied with services gained from physicians and 74% of them said that they were satisfied with nursing services |
| Mogharab and Mahmoodi37 | Birjand | 1-406/326 2-Diff 3-Purposeful 4-250 5-One |
The level of satisfaction was higher in patients hospitalized in the surgical department, patients living in the city, patients with no history of hospitalization, and patients with respiratory problems |
Diff, different; HSTP, health system transformation plan; M/F, male/female; PS, patient satisfaction.