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. 2023 Oct 2;111(4):792–801. doi: 10.5195/jmla.2023.1348

Table 4.

Convergent, and discriminant validity and reliability assessment of the final the LibQUAL scale in Persian

Construct Fornell-Larcker Criterion Heterotrait–Monotrait Ratio (HTMT)
Affect of Service Information Control Library as Place Affect of Service Information Control Library as Place
Affect of service 0.85
Information Control 0.43 0.80 0.46
Library as Place 0.53 0.70 0.83 0.57 0.76
Service quality 0.70 0.75 0.79 0.72 0.78 0.82