Table 4.
Convergent, and discriminant validity and reliability assessment of the final the LibQUAL scale in Persian
| Construct | Fornell-Larcker Criterion | Heterotrait–Monotrait Ratio (HTMT) | ||||
|---|---|---|---|---|---|---|
| Affect of Service | Information Control | Library as Place | Affect of Service | Information Control | Library as Place | |
| Affect of service | 0.85 | |||||
| Information Control | 0.43 | 0.80 | 0.46 | |||
| Library as Place | 0.53 | 0.70 | 0.83 | 0.57 | 0.76 | |
| Service quality | 0.70 | 0.75 | 0.79 | 0.72 | 0.78 | 0.82 |