| Product supply resilience (PSR) |
PSR1 |
We offer a wide range of products to meet customers’ needs regarding product variety. |
Axial coding results |
| PSR2 |
We can meet the personalized needs of customers. |
| PSR3 |
We can respond to changes in customer demand timely. |
| PSR4 |
We can adjust the delivery time according to the customer’s requirements. |
| PSR5 |
We can adjust our production volume according to changes in customer demand. |
| PSR6 |
Our products are supplied effectively and delivered on time or early. |
| Resource resilience (RER) |
RER1 |
Our employees are risk-aware and perceptive. |
Axial coding results |
| RER2 |
Our employees can adapt to different work environments and work requirements. |
| RER3 |
Our employees have specialized training and are multi-skilled. |
| RER4 |
We use multiple channels for sourcing. |
| RER5 |
We have multiple backup suppliers. |
| RER6 |
We evaluate the reliability of suppliers and choose the best ones. |
| RER7 |
Our production equipment is reliable and can guarantee normal production. |
| PER8 |
We have a reliable logistics system to guarantee transportation activities. |
| Partner resilience (PAR) |
PAR1 |
We have a high degree of cooperation with our supply chain members. |
Axial coding results |
| PAR2 |
We have a high level of information sharing with our supply chain members. |
| PAR3 |
We have a high level of trust with our supply chain members. |
| PAR4 |
We can adjust our collaboration partners timely. |
| Information response resilience (IRR) |
IRR1 |
We have advanced information technology. |
Axial coding results |
| IRR2 |
We can respond to information quickly. |
| IRR3 |
We can respond to information from different sources. |
| IRR4 |
We have a high level of accuracy in information distribution. |
| Capital resilience (CAR) |
CAR1 |
We have a strong financing capability. |
Axial coding results |
| CAR2 |
We have a strong profit capability. |
| CAR3 |
Our products have strong price advantages. |
| CAR4 |
We have a high market share. |
| CAR5 |
We have high brand awareness. |
| Knowledge resilience (KNR) |
KNR1 |
We strive to build learning organizations. |
Axial coding results |
| KNR2 |
Our new technologies can be developed and utilized. |
| KNR3 |
We master newer technologies with a distinct technical paradigm than traditional technologies. |
| KNR4 |
We actively work with supply chain members to develop new technologies |
| KNR5 |
We actively work with supply chain members to improve and innovate operational processes. |
| KBR6 |
We actively develop new products to satisfy market demands. |
