Table 2.
Themes and articles supporting each theme (n=27 studies).
| Themes | Studies | |
| Patient perspectives (n=24) | ||
|
|
Patterns of use and patient characteristics | Baun et al [50], Edmonds et al [26], Foster and Krasowski [27], Henshaw et al [29], Hiremath et al [30], Krasowski et al [31], Mangano et al [33], McFarland et al [45], Miles et al [34], Norris et al [51], Pillemer et al [36], Robinson et al [37], Wald et al [39], Wood et al [19], Woolen et al [40] |
|
|
Emotional response when viewing the results and uncertainty about their implications | Baun et al [50], Giardina et al [28], Krasowski et al [31], Mák et al [32], Norris et al [51], Pillemer et al [36], Robinson et al [37], Schultz and Alderfer [38], Zhang et al [49] |
|
|
Understanding test results | Baun et al [50], Giardina et al [28], Hulter et al [44], Mák et al [32], Norris et al [51], Robinson et al [37], Schultz and Alderfer [38], Zhang et al [49] |
|
|
Preferences for mode and timing of result release | Baun et al [50], Giardina et al [28], Hulter et al [44], Pillemer et al [36], Schultz and Alderfer [38], Wood et al [19] |
|
|
Information seeking and patients’ actions motivated by viewing results via a portal | Baun et al [50], Giardina et al [28], Henshaw et al [29], Hiremath et al [30], Hulter et al [44], Mangano et al [33], Norris et al [51], Pillemer et al [36], Robinson et al [37], Schultz and Alderfer [38], Wald et al [39], Zhang et al [49] |
|
|
Contemplating change in behavior and managing own health | Giardina et al [28], Hulter et al [44], Robinson et al [37], Talboom-Kamp et al [46], Tossaint-Schoenmakers et al [47], Zhang et al [49] |
|
|
Benefits of accessing test results via a portal | Baun et al [50], Giardina et al [28], Hulter et al [44], Mák et al [32], Norris et al [51], Pillemer et al [36], Robinson et al [37], Schultz and Alderfer [38], Talboom-Kamp et al [46], Wakefield et al [48] |
|
|
Limitations of accessing test results via a portal | Giardina et al [28], Mák et al [32], Robinson et al [37], Schultz and Alderfer [38] |
|
|
Suggestions for portal improvement | Baun et al [50], Giardina et al [28], Hulter et al [44], Mák et al [32], Pillemer et al [36], Robinson et al [37], Wald et al [39], Zhang et al [49] |
| HCPaperspectives (n=7) | ||
|
|
Providers’ view of benefits of patient access to results via portal | Henshaw et al [29], Pillemer et al [36], Rodriguez et al [41], Wald et al [39], Winget et al [43] |
|
|
Effects on HCP workload | Henshaw et al [29], Pillemer et al [36], Rodriguez et al [41], Wald et al [39], Winget et al [43] |
|
|
Concerns about patient anxiety | Henshaw et al [29], Pillemer et al [36], Wald et al [39], Winget et al [43] |
|
|
Timing of result release into the patient portal | Henshaw et al [29], Rodriguez et al [41], Winget et al [43] |
|
|
The method of result release into the patient portal: manual vs automatic release | Krasowski et al [31], Okawa et al [35], Pillemer et al [36] |
|
|
The effects of hospital HITb on patient quality outcomes | Williams et al [42] |
aHCP: health care provider.
bHIT: health information technology.