Table 2.

Sources of HRI for the general public

Source	No. of studies	Study number
Other people as source of HRI
Healthcare professionals (n = 61)
Unspecified healthcare professionals	36	[15, 18–20, 26, 28, 32, 34, 37, 42, 43, 45, 47, 49, 52, 57, 58, 62, 65, 75, 85–88, 98, 102, 111, 112, 116, 117, 119, 120, 124, 138, 140, 144]
Doctors	33	[23, 25, 27, 33, 37, 42, 51, 53, 57, 58, 69, 72, 75, 77, 81, 88, 90, 93, 98, 101, 104, 108, 112, 113, 118, 123, 126–128, 133, 135, 142, 144]
Allied Health Professionals	16	[23, 25, 38, 58, 62, 81, 82, 101, 104, 108, 111, 112, 118, 138, 142, 144]
Nurses	8	[23, 25, 45, 81, 101, 112, 118, 144]
Alternative medical practitioners	5	[38, 72, 112, 118, 123, 126]
Informal sources (n = 60)
Family, friends, and/or colleagues	52	[16, 19, 20, 22, 25–28, 31, 32, 37, 38, 43, 45, 49, 53, 58, 62, 69, 70, 72, 75, 77, 81, 82, 85, 88, 98, 101, 102, 106–109, 111–114, 119, 120, 122, 123, 126–128, 130, 133, 135, 138, 140, 144, 145]
Peers/people experiencing similar condition	8	[24, 25, 43, 45, 57, 86, 104, 109]
Unspecified	5	[34, 92, 111, 116, 117]
Other professional advisor (n = 18)
Individuals identified as scientists or having access to scientific knowledge	2	[16, 104]
Religious practitioners	1	[123]
Formal education figures	4	[32, 82, 104, 119]
Government officials (including public health)	4	[16, 31, 72, 77]
Non-government organizations/Charities	4	[31, 62, 72, 126]
Other sources	8	[16, 22, 34, 52, 88, 111, 138, 142]
Specific settings as source of HRI
Medical (n = 14)
Primary care	9	[25, 26, 77, 84, 86, 100, 114, 116, 126]
Secondary care	8	[31, 38, 42, 73, 77, 84, 98, 114]
Other	1	[31]
Community (n = 20)
Town hall meetings	1	[20]
Community meetings/health centres	5	[52, 77, 98, 116, 123]
Age group meetings	1	[72]
Churches/Religious Gatherings	8	[20, 25, 31, 52, 109, 112, 114, 116]
Support groups	9	[33, 95, 98–100, 103, 113, 131, 144]
Formal education (n = 5)
Secondary education	1	[130]
Tertiary education	2	[82, 140]
Unspecified education setting	3	[114, 133, 140]
Other training settings (n = 14)
Conferences/Seminars/Lectures/Workshops, etc	14	[19, 20, 26, 31, 32, 47, 58, 62, 86, 108, 111, 112, 120, 134]
Other (n = 12)
Libraries/Book shops	12	[20, 25, 32, 45, 51, 62, 88, 113, 117, 121, 124, 143]
Tools used in independent searches for HRI (n = 83)
Social media (n = 27)
Social media (unspecified)	18	[16, 18–22, 24, 32, 45, 47, 59, 65, 81, 87, 90, 125, 139, 143]
Facebook	5	[21, 55, 84, 101, 139]
Twitter	3	[21, 55, 139]
Reddit	1	[21]
YouTube	6	[36, 55, 76, 101, 132, 139]
WhatsApp	2	[55, 59]
Instagram	1	[55]
Pinterest	1	[55]
WeChat	2	[55, 89]
MySpace	1	[139]
Telegram channel	2	[55, 109]
Search engine (n = 19)
Search engine (not specified)	11	[19, 21, 24, 47, 59, 89, 90, 99, 100, 120, 125]
Google	7	[19, 55, 70, 84, 101, 122, 128]
Yahoo	2	[122, 145]
Naver	1	[122]
Database (unspecified)	1	[121]
Websites (n = 25)
Health/disease/condition-specific websites	15	[19, 24, 28, 45, 47, 55, 62, 71, 89, 90, 93, 99–101, 106]
Healthcare providers/service-related websites (physician, hospital, pharmacy, etc.)	4	[24, 47, 125, 142]
Personal websites	2	[65, 93]
Health insurance websites	2	[86, 142]
Pharmaceutical websites	1	[142]
Government websites	4	[22, 99, 100, 132]
Online Encyclopaedias	2	[89, 125]
Web portal	3	[85, 89, 142]
Other unspecified websites	3	[52, 81, 93, 109]
Online Communities (n = 13)
Online discussion forum	9	[19, 47, 57, 84, 89, 99, 100, 144, 145]
Internet communities	1	[142]
Chat rooms	1	[125]
Online Q&A board/Chat reference service	3	[89, 97, 121]
Scholarly/Academic sources (n = 16)
Medical/Health/Scientific/Academic Journals and/or magazines	13	[19, 20, 23, 27, 46, 69, 99, 113, 117, 121, 128, 136, 145]
Textbooks/Medical Encyclopaedias	3	[15, 98, 117]
Periodicals	1	[122]
Mass media (n = 51)
TV (satellite, cable, etc.)	37	[15, 16, 19, 20, 22, 23, 25–28, 32, 34, 37, 45–47, 52, 58, 62, 70, 72, 75, 81, 84, 87, 98, 101, 107, 108, 113, 114, 124, 127, 128, 138, 144, 145]
Radio	26	[15, 16, 19, 20, 23, 26, 27, 32, 34, 37, 45, 46, 52, 58, 62, 70, 72, 75, 81, 84, 87, 108, 112, 115, 138, 144]
Newspapers and/or magazines (print, online)	33	[16, 19, 20, 22, 25–28, 34, 37, 38, 42, 46, 52, 58, 62, 65, 70, 72, 73, 75, 84, 87, 88, 108, 122, 126–128, 138, 144]
Other mass media (unspecified)	6	[31, 49, 73, 86, 130, 140]
Phone services and applications (n = 13)
Landlines	2	[40, 41]
Telephone services	1	[44]
Health help telephone lines	1	[84]
Telephone (with whom not specified)	1	[121]
Telephone information number	1	[88]
Over the phone (type of phone and with whom not specified)	1	[92]
Unsolicited text messages	1	[84]
Electronic devices and applications	9	[24, 32, 40, 41, 59, 86, 89, 120, 126]
Various printed informational materials (n = 48)
Poster	7	[18, 23, 25, 26, 31, 45, 142]
Pamphlets/Leaflets/Brochures	21	[19, 23, 25, 34, 42, 45, 53, 58, 77, 86, 88, 98, 108, 114, 121, 124, 126, 127, 134, 136, 138]
Books	27	[16, 19, 20, 26, 27, 37, 38, 42, 58, 62, 73, 75, 77, 86–88, 113, 116, 117, 120, 121, 126, 127, 136, 138, 144, 145]
Print media/materials (type not specified)	6	[49, 51, 81, 84, 119, 122]
Written (e.g. notices to health examination, test results)	1	[111]
Newsletters	1	[65]
Paper based guidelines/materials	3	[92, 114, 117]
Marketing materials (n = 3)
Campaign	1	[18]
Commercial marketing	1	[132]
Medical bill board	1	[45]
Other online sources (n = 2)
Online sources (not specified)	1	[72]
Web-based health info	1	[85]
Other sources (n = 10)
Local materials and resources (not specified)	1	[95]
Podcast	1	[126]
Films	1	[126]
Non-science resources	1	[104]
Video services	1	[59]
Favourites lists (not specified)	1	[144]
Worksites	1	[114]
Video instructions	1	[134]
Music, dance, drama	1	[84]
Formal education assessments	1	[82]
Postal	1	[121]