Table 4.

Adjusted logistic regression models showing the association between experience of mistreatment and abuse and satisfaction with care, intention to use the facility for future births or recommend the facility to others

	Overall satisfaction		Use facility for future births		Recommend the facility to others
	n (%)	AOR‡ (95% CI)	n (%)	AOR (95% CI)	n (%)	AOR (95% CI)
All	390 (79.4)		276 (56.7)		370 (75.4)
Physical abuse
No	366 (80.6)	1	258 (57.3)	1	346 (76.2)	1
Yes	24 (64.9)	0.42 (0.20 to 0.87)*	18 (48.7)	0.66 (0.33 to 1.30)	24 (64.9)	0.56 (0.27 to 1.15
Verbal abuse
No	311 (86.4)	1	299 (64.2)	1	300 (83.3)	1
Yes	79 (60.3)	0.22 (0.14 to 0.35)†	47 (36.2)	0.30 (0.20 to 0.46)†	70 (53,4)	0.21 (0.13 to 0.33)†
Stigma and discrimination
No	348 (83.5)	1	252 (60.9)	1	331 (79.4)	1
Yes	42 (56.8)	0.25 (0.15 to 0.43)†	24 (32.9)	0.30 (0.18 to 0.52)†	39 (52.7)	0.27 (0.16 to 0.46)†
Any physical or verbal abuse, or stigma and discrimination
No	290 (87.1)	1	215 (65.2)	1	280 (84.1)	1
Yes	100 (63.3)	0.24 (0.15 to 0.38)†	61 (38.9)	0.32 (0.22 to 0.48)†	90 (57.0)	0.23 (0.15 to 0.36)†
Felt neglected and abandoned during childbirth
No	370 (83.9)	1	266 (60.9)	1	355 (80.5)	1
Yes	20 (40.0)	0.12 (0.06 to 0.22)†	10 (20.0)	0.15 (0.07 to 0.32)†	15 (30.0)	0.09 (0.04 to 0.19)†
No privacy
No	328 (87.7)	1	235 (63.3)	1	316 (84.5)	1
Yes	62 (53.0)	0.15 (0.09 to 0.25)†	41 (35.3)	0.31 (0.20 to 0.48)†	54 (46.2)	0.14 (0.09 to 0.23)†
Experienced detention
No	331 (80.7)	1	240 (59.1)	1	315 (76.8)	1
Yes	59 (72.8)	0.61 (0.35 to 1.08)	36 (44.4)	0.55 (0.34 to 0.90)*	55 (67.9)	0.64 (0.37 to 1.09)

Model adjusted for age, education level, marital status, employment and parity.

*P values <0.05.

†P values <0.001.

‡AOR, Adjusted Odds Ratio