Table 4.
The JSE-HPS items and total scores at T0 and T1.
| JSE-HPS Items and Total score | Pre IPE-PE training Mean±SD |
Post IPE-PE training Mean±SD |
P-valuea |
|---|---|---|---|
| 1. Health care providers’ understanding of their patients’ feelings of their patients’ families does not influence treatment outcomes | 5.53±1.7 | 5.86±1.8 | P = 0.009* |
| 2. Patients feel better when their health care providers understand their feelings | 6.45±1.0 | 6.56±0.8 | P = 0.097 |
| 3. It is difficult for a health care provider to view things from patients’ perspectives | 4.20±1.4 | 4.14±1.6 | P = 0.705 |
| 4. Understanding body language is as important as verbal communication in health care provider – patient relationship | 6.07±1 | 6.26±1 | P = 0.042* |
| 5. A health care provider’s sense of humor contributes to a better clinical outcome | 4.54±1.5 | 4.72±1.6 | P = 0.181 |
| 6. Because people are different, it is difficult to see things from patients’ perspectives | 4.15±1.6 | 4.26±1.7 | P = 0.265 |
| 7. Attention to patients’ emotions is not important in patient interview | 6.58±1 | 6.41±1.4 | P = 0.337 |
| 8. Attentiveness to patients’ personal experiences does not influence treatment outcomes | 5.93±1.4 | 6.17±1.4 | P = 0.012* |
| 9. Health care providers should try to stand in their patients’ shoes when providing care to them | 5.79±1.3 | 6.14±1 | P < 0.001* |
| 10. Patients value a health care provider’s understanding of their feelings which is therapeutic in its own right | 6.18±1 | 6.40±0.9 | P = 0.019* |
| 11. Patients’ illnesses can be cured only by targeted treatment; therefore, health care providers’ emotional ties with their patients do not have a significant influence in treatment outcomes | 5.68±1.4 | 6.01±1.5 | P = 0.002* |
| 12. Asking patients about what is happening in their personal lives is not helpful in understanding their physical complaints | 5.87±1.4 | 6.08±1.5 | P = 0.044* |
| 13. Health care providers should try to understand what is going on in their patients’ minds by paying attention to their non-verbal cues and body language | 6.11±1.2 | 6.43±0.9 | P = 0.001* |
| 14. I believe that emotion has no place in the treatment of medical illness | 6.25±1.2 | 6.26±1.3 | P = 0.832 |
| 15. Empathy is a therapeutic skill without which a health care provider’s success is limited | 5.84±1.5 | 6.05±1.2 | P = 0.106 |
| 16. Health care providers’ understanding of the emotional status of their patients, as well as that of their families is one important component of the health care provider - patient relationship | 6.10±1 | 6.33±1 | P < 0.012* |
| 17. Health care providers should try to think like their patients in order to render better care | 5.08±1.4 | 5.39±1.4 | P = 0.010* |
| 18. Health care providers should not allow themselves to be influenced by strong personal bonds between their patients and their family members | 3.33±1.6 | 3.60±1.7 | P = 0.055 |
| 19. I do not enjoy reading non-medical literature or the arts | 6.06±1.5 | 5.90±1.6 | P = 0.378 |
| 20. I believe that empathy is an important factor in patients’ treatment | 6.23±1.2 | 6.41±1.1 | P = 0.037* |
| Total score | 112.7±12.5 | 116.03±12.8 | P < 0.001 * |
aWilcoxon signed-rank test compared pretest-posttest data for each item and the total scale score * P < 0.05.