Table 2.
MTM Tasks Mapped to Dispensing Workflow
| Workflow Task | Drop off | Pre-Verification | Product Dispensing | Verification | Pick up/Will call | Outside of dispensing workflow |
|---|---|---|---|---|---|---|
| Identify service needed | 0 | 1 | 0 | 4 | 1 | 9 |
| Initiating CMR services | 1 | 0 | 0 | 0 | 1 | 7 |
| Preparation | 0 | 0 | 0 | 3 | 2 | 7 |
| Performing patient consultation/interview | 1 | 0 | 0 | 1 | 9 | 9 |
| Billing documentation | 0 | 1 | 0 | 0 | 1 | 4 |
| Coordinating care | 0 | 0 | 0 | 0 | 0 | 3 |
| Follow up | 0 | 0 | 0 | 0 | 0 | 0 |
n=number of pharmacies mentioning task