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. 2023 Oct 10;14(2):10.24926/iip.v14i2.5387. doi: 10.24926/iip.v14i2.5387

Table 2.

MTM Tasks Mapped to Dispensing Workflow

Workflow Task Drop off Pre-Verification Product Dispensing Verification Pick up/Will call Outside of dispensing workflow
Identify service needed 0 1 0 4 1 9
Initiating CMR services 1 0 0 0 1 7
Preparation 0 0 0 3 2 7
Performing patient consultation/interview 1 0 0 1 9 9
Billing documentation 0 1 0 0 1 4
Coordinating care 0 0 0 0 0 3
Follow up 0 0 0 0 0 0

n=number of pharmacies mentioning task