Table 4.
Rates of errors, omissions, and offenses.
| Survey item | MHCa (n=3131), n (%) | non-MHCb (n=9203), n (%) | P valuec | ||||||||
| Errors |
|
||||||||||
|
|
Have you found anything that was wrong in your EHRd (not misspellings/typographical)? | <.001 | |||||||||
|
|
|
Yes | 1586 (50.65) | 3311 (35.98) |
|
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|
|
|
No | 904 (28.87) | 4253 (46.21) |
|
||||||
|
|
|
Do not know or do not remember | 641 (20.47) | 1639 (17.81) |
|
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|
|
If yes, how important was the worst mistake for youe? | <.001 | |||||||||
|
|
|
Not at all important | 148 (9.33) | 508 (15.34) |
|
||||||
|
|
|
Somewhat important | 586 (36.95) | 1332 (40.23) |
|
||||||
|
|
|
Very important | 795 (50.13) | 1366 (41.26) |
|
||||||
|
|
|
Not sure | 57 (3.59) | 105 (3.17) |
|
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| Omissions |
|
||||||||||
|
|
Have you found anything you thought was missing from your EHR? | <.001 | |||||||||
|
|
|
Yes | 1089 (34.78) | 2427 (26.37) |
|
||||||
|
|
|
No | 1059 (33.82) | 4418 (48.01) |
|
||||||
|
|
|
Do not know or do not remember | 983 (31.40) | 2358 (25.62) |
|
||||||
|
|
If yes, how serious was the most important missing information for youf? | .47 | |||||||||
|
|
|
Not at all serious | 20 (1.84) | 46 (1.90) |
|
||||||
|
|
|
Somewhat serious | 372 (34.16) | 895 (36.88) |
|
||||||
|
|
|
Very serious | 622 (57.12) | 1329 (54.76) |
|
||||||
|
|
|
Not sure | 75 (6.89) | 157 (6.47) |
|
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|
|
Did you do any of the following when you found a mistake or missing information in your EHRg? | .08 | |||||||||
|
|
|
Informed health care professional at the next visit | 499 (26.02) | 1010 (23.17) |
|
||||||
|
|
|
Contacted care unit by phone | 357 (18.61) | 837 (19.20) |
|
||||||
|
|
|
Did nothing | 792 (41.29) | 1838 (42.17) |
|
||||||
|
|
|
Something else | 270 (14.08) | 674 (15.46) |
|
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| Offense | |||||||||||
|
|
Have you ever felt offended by something you read? |
|
|
<.001 | |||||||
|
|
|
Yes | 1183 (37.78) | 1616 (17.56) |
|
||||||
|
|
|
No | 1948 (62.22) | 7587 (82.44) |
|
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aMHC: mental health care.
bnon-MHC: nonmental health care.
cP value is derived from the chi-square test comparing the MHC and non-MHC subsamples on a given variable.
dEHR: electronic health record.
eDue to the question being responded to by the “yes” of errors, the total of numbers is 1586 (MHC) and 3311 (non-MHC).
fDue to the question being responded to by the “yes” of omissions, the total of numbers is 1089 (MHC) and 2427 (non-MHC).
gDue to the question being responded to by the “yes” of errors or omissions, the total of numbers is 1918 (MHC) and 4359 (non-MHC).