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. 2023 Sep 11;46:11. doi: 10.11604/pamj.2023.46.11.40984

Table 4.

success criteria for effective task shifting and task sharing?

Indicator Description/explanation
Improved quality of patient care Task shifting/sharing should ostensibly result in faster and better patient healthcare. When this is achieved, it is safe to say then that task shifting/sharing was successful.
Cost effectiveness One clear sign of a successfully implemented task sharing/shifting is a reduction in the cost of providing health services to patients.
Improved ease of access to healthcare Task shifting/sharing is said to have been successful when patients can access healthcare relatively easily.
Protocols outline expectations and reports to capture outcomes. This will provide objective evidence of task-shifting/sharing activities. These documents would be subjectable to audits.
Specific delegation of tasks and certification of relevant training Delegation should be specific where a traceability matrix can be created for who was the trainer (of the service provider), the service provider, and the outcome of each procedure.
Part of the literature suggests that the focus should be on task sharing and less reliance on task shifting This would allow for capacity building toward sustainability. This is because task shifting is associated with poor outcomes from the assignee’s point of view. This suggests that more support should be given.
Matrix on collaboration and coordinated care To streamline the process.
Education Recruits have the necessary education to engage in task-shifting/sharing activities.