Table 1.
ACE project organizational target achievement
| Organization | Measurement | Baseline Measures a | Target | Value Measured b c |
|---|---|---|---|---|
| Hôpital Montfort | Hospital readmission rate | 6% | 4.5% (reduction of 25%) | 3.42% (Mean) (43% Relative Risk Reduction) |
| Rate of compliance with the comparative review of drugs on discharge | 88.1% | 90% | N/Ad | |
| NRC Picker Surveye: Patients answering “YES” to the question as to whether “Families have sufficient information about recovery” | 52.5% | 60% | N/Ad | |
| Number of scheduled appointments with a family doctor or specialist | No baseline data (new measurement) | 100% | 88% | |
| Number of consultations with the Community Care Centre program (patients/month) | 3.6 | 7.2 | 4 (11% Relative Risk Increase) | |
| Patient satisfaction with their care transition (CTM-3f, Mean score) | No baseline data (new measurement) | > or = 3.5/5 | 3.8 | |
|
| ||||
| Hôtel-Dieu de Lévis (HDL) | Hospital readmission rate | 14% | 12% | 12% (14% Relative Risk Reduction) |
| Rate of emergency room visits within 30 days of hospital discharge | 22% | 20% | 20.5% (7% Relative Risk Reduction) | |
| Enrolling patients with a high risk of readmission to the telemonitoring service | No baseline data (new measurement) | 50% | 4% (1/24)g | |
a
Measured at baseline in 2015.
b
Value measured after the project started in 2016 or at the end of the ACE project in 2017.
c
Reported values represent absolute intervention effect and relative risk reductions (RRR) or increase (RRI) are presented in parentheses.
d
Missing data
e
NRC Picker Survey: National Research Corporation Picker Survey (https://nrchealth.com/)
F
CTM-3: Three-item Care Transition Measure (https://caretransitions.org/wp-content/uploads/2019/09/CTM-3.pdf)
g
Twenty-four patients agreed to participate in the ACE project and provide personal information (e.g., sociodemographic data), but only one person accepted the telemonitoring service.