Table 2. The themes used to code the conversation descriptions on relationship type and general context.

Theme	Description	Examples
Relationship type
Service provider(s)—one-off	One-off exchanges with strangers, although another interaction might happen in the short term about the same issue. Oftentimes the participant is in a position of dependence.	A helpdesk of a (web-) shop, an advertiser, the police, a bank
Service provider(s)—repeated	Contacts are expected to be repeated over time and over issues. Participants feel a sense of connection with this person or the organization they represent. Oftentimes the participant is in a position of dependence.	A representative of the housing association, the bank, the neighborhood police, the municipality, a regular customer
Colleague(s)	Contacts are in-group members of equal or subordinate status to the participant.	Colleagues, classmates, fellow organizers
Supervisor(s)	Contacts are in-group members to whom the participant was subordinate.	Boss, teacher
Friend(s)	Contacts are in-group members with whom the participant is interdependent.	Friends
Family	Contacts are in-group members with whom the participant is interdependent.	Children, parents, cousins, spouse
Rest	Relationships that were only mentioned by a single or a few participants.	Sports coach, online community, date, researcher
General context
Private	A relatively “closed” or personal conversational context and/or topic.	Asking a doctor for medical advice
Business	A more open conversational context and/or topic than Private.	Work meeting with colleagues