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. 2023 Nov 16;7:e51541. doi: 10.2196/51541

Table 1.

Overview of the components of the “teach-back during remote visits” training for family medicine graduate medical residents at a teaching medical center in South Carolina.

Session Learning objectives Education method Assessment
Review of Health Literacy and Teach-Back
  • Compare and contrast a provider and patient experience during a remote patient encounter.

  • Describe principles of health literacy.

  • List the impact of poor health literacy on patient outcomes.

  • Describe the 4 elements addressed in patient activation.

  • Evaluate patients relative to the patient activation continuum.

  • Describe the role of teaching patients problem-solving skills to manage chronic conditions.

  • Lecture

  • Discussions

  • Videos

  • Role play

  • Observation

Teach-Back in Remote Settings and Simulations
  • List the 5Tsa of the Teach-Back method.

  • Describe best practices for using Teach-Back during remote patient encounters.

  • Demonstrate competence using the Teach-Back method during a remote patient encounter.

  • Lecture

  • Teach-back simulation

  • Panel discussion

  • Reflections

  • Surveys

  • Teach-back observation tool

a5Ts: Triage, Tools, Take Responsibility, Tell Me, and Try Again.