Table 2:
Existing research on language congruent care outcomes, quality improvement and implementation, with examples of similar strategies to improve healthcare associated infection outcomes.
| Study | Intervention/Observation | Outcome | Potential Application |
|---|---|---|---|
| Parker et al44 | Latino patients with EEP changed from language incongruent provider to language congruent provider | 10% improvement in glycemic control | Improving diversity, equity and inclusion initiatives to recruit and support bilingual providers and healthcare workers |
| Rajbhandari et al45 | Improved identification of families with EEP and standardize interpreter services and documentation | Improvement in interpreter use from 64% to 97% of inpatient admissions | Include language preference in admission documentation and standardize interpreter use during hospitalization |
| Karliner et al36 | Provided bedside dual-handset interpreter phones to all patients with EEP | Decrease in readmissions among patients with EEP during intervention period | Provide interpreter phones to all patients with EEP on contact/airborne/ respiratory precautions |
| Johnston et al46 | In-office interpreters for visits and interpreters contacting patients prior to appointments | Decrease in no-show rate and decrease in office visit length when in person interpreter was used | Interpreters call patients with EEP who are high-risk for HAI (surgical site or device) after discharge and utilize interpreters in follow up appointments |
| Jang et al47, Lion et al48 | Families with EEP randomized to either English or language congruent written (Jang) or recorded (Lion) instructions in addition to language congruent verbal instructions | High satisfaction, acceptability and feasibility of language congruent written or audio instructions | Providing multilingual templates for post-operative or device care instructions |