| In the patient’s part |
| an agreement about the agenda of the consultation |
| the patient’s ideas about the symptoms |
| the impact of illness on daily functions |
| feelings aroused by the symptoms |
| the patient’s expectations regarding the consultation |
| In the doctor’s part |
| history taking based on hypotheses formed during the patient’s narrative |
| clinical problems appropriately considered |
| In the joint part |
| mutual agreement about diagnosis is reached |
| mutual agreement about a plan is reached |
| the doctor informs the patient about the safety net |
| In the general part |
| appropriate use of time in the consultation |
| the doctor informs the patient about what happens next in the consultation (signposting) |
| the doctor’s attentiveness to the patient |
| summarizing to obtain a shared understanding |
| consultation structure |
