Avoid assumptions and loaded words |
Uses neutral language throughout |
Does not use the terms ‘wrong’ or ‘normal/abnormal’ (unless using it to reassure) |
Set up the scan |
Asks about feelings about the pregnancy |
Asks a question similar to, ‘How are you feeling about the pregnancy?’ prior to the scan. |
|
Prepares patient for the possibility of an internal scan |
Informs patient prior to the first scan that an internal scan may be needed following the trans-abdominal scan, or establishes that an internal scan will not be needed. |
|
Explains silence |
Informs patient prior to the scan that they will be silent for a while during the scan. |
|
Explains use of the monitor |
Informs patient prior to the scan of how and when they will offer to share the screen/images with them. |
Clear, honest information |
Seeks permission to communicate findings using the monitor |
After the scan has been conducted, the sonographer offers to show the monitor to the patient. |
|
Communicates findings using widely understood terms |
When communicating the findings, the sonographer uses the word ‘miscarriage’ if indicated, or other suitable and widely understood term |
Kindness |
Expresses regret |
When delivering the news, the sonographer uses the term ‘sorry’ and/or ‘unfortunately’ and/or ‘I'm afraid’ |
|
Emotion naming |
Names an emotion on one or more occasions (e.g., ‘surprise’; ‘anxiety’; ‘devastating’; ‘upsetting’; ‘tense’). This shouldn't be framed as an instruction, e.g., ‘Don't worry’, or future framed e.g., ‘If you're feeling worried about it’. |
|
Emotional experience naming |
Names an emotional experience on one or more occasions, e.g., ‘uncomfortable’; ‘stressful’; ‘awful’; ‘hard’; ‘difficult’; ‘not nice’. This shouldn't refer to a physical experience, e.g., ‘that could be sore’, or to a choice, e.g., ‘if you're comfortable with that?’ |
|
Wish statement |
Uses a wish statement, e.g., ‘I wish I had different news for you’ |
|
Use of ‘baby’ |
The term ‘baby’ is used as default, unless patient uses other term, e.g., ‘fetus’ |