Table 4. SPI success factors for in-house development environment.
| IDs | Success factors | IDs | Success factors |
|---|---|---|---|
| I 1 | Senior management commitment and support | I 20 | Customer Involvement |
| I 2 | Staff involvement | I 21 | Skills |
| I 3 | Experience of staff | I 22 | Time allocation |
| I 4 | Training | I 23 | Motivation |
| I 5 | Allocation of resources | I 24 | Project managers personality |
| I 6 | Communication | I 25 | Team leader support |
| I 7 | SPI goals | I 26 | Organizational structure |
| I 8 | Tools | I 27 | SPI consultancy |
| I 9 | Reward schemes | I 28 | Client support |
| I 10 | Monitoring and feedback | I 29 | Employee support |
| I 11 | SPI leadership and procedures | I 30 | Participation of top leader |
| I 12 | Teamwork | I 31 | Automated tools |
| I 13 | Change management | I 32 | Tailoring of process |
| I 14 | Roles and responsibilities | I 33 | Managing the project |
| I 15 | SPI personal respect | I 34 | Understandable documentation |
| I 16 | Exploitation of existing knowledge | I 35 | On time delivery |
| I 17 | SPI awareness | I 36 | Recreational activities |
| I 18 | Training and mentoring | I 37 | Self-learning |
| I 19 | Exploration of new knowledge |