Table 3.
Mean patient satisfaction, physician competence, outcome predictability, physician responsibility, and malpractice intentions for mild and severe medical outcomes
| Response measure | Overall rating | Total No. | Mild medical outcome | No. | Severe medical outcome | No. |
|---|---|---|---|---|---|---|
| Satisfaction | 2.80 (1.17) | 104 | 2.89 (1.14) | 52 | 2.72 (1.21) | 52 |
| Physician competence | 2.70 (1.28) | 101 | 2.80 (1.26) | 49 | 2.62 (1.32) | 52 |
| Outcome predictability | 3.24 (1.25) | 102 | 3.06 (1.20) | 50 | 3.40 (1.29) | 52 |
| Physician responsibility | 3.21 (1.30) | 103 | 3.13 (1.33) | 52 | 3.29 (1.29) | 51 |
| Malpractice intentions | ||||||
| Against physician | 3.12 (1.34) | 103 | 2.96 (1.37) | 51 | 3.27 (1.30) | 52 |
| Against hospital* | 3.45 (1.29) | 102 | 3.10 (1.37) | 51 | 3.80 (1.10) | 51 |
*
Significant difference between mild and severe medical outcomes (P = 0.01).