Table 1.
Distortion | Challenge |
---|---|
Magnification or minimization | Overemphasizing or underemphasizing one aspect of the situation: “I didn't check out with the patient if he understood the reason for the medication”; overlooking other factors that may be important |
Polarization | Using black and white thinking: “My colleagues are going to think I am incompetent”; are there shades of gray? |
Personalization | Taking the situation personally and ignoring the total picture: “It's my fault”; what would I say to a colleague in the same position? |
Stress-producing language | Using words such as should, have to, must, need rather than would like, want: “I should never make a mistake” |
Pessimistic thinking | Thinking of the situation as permanent, pervasive, and personal: “I'm never going to have the respect of my colleagues” or “I'm not suited to this profession”; rather than temporary, specific, and related to factors beside myself3 |
Catastrophizing | Is this unfortunate incident a catastrophe: “I'm going to be sued”; if the bad outcome happened, what would/would not be the consequences, and could I handle them? |