Table 5.
Satisfaction, relevance and helpfulness of patient navigator (n = 268 patients in DVD+PN group who talked with navigator)
| Strongly agree/agree | Neutral/not sure | Strongly disagree/disagree | |
|---|---|---|---|
| n (%) | n (%) | n (%) | |
| The Navigator… | |||
| Was easy to understand | 266 (99.6) | – | 1 (0.4) |
| Was helpful | 262 (98.5) | 2 (0.8) | 2 (0.8) |
| Gave me information that was new | 154 (57.7) | 34 (12.7) | 79 (29.6) |
| Gave me information that was important | 259 (97.4) | 2 (0.8) | 5 (1.9) |
| Discussed things that were embarrassing | 16 (6.0) | 5 (1.9) | 246 (92.1) |
| Covered just the right amount of information | 256 (96.2) | 4 (1.5) | 6 (2.3) |
| Took too much time | 11 (4.1) | 3 (1.1) | 252 (94.7) |
| Was convenient | 254 (95.1) | 8 (3.0) | 5 (1.9) |
| Sounded like she knew people in my community | 52 (20.1) | 116 (44.8) | 91 (35.1) |
| Was someone I could trust | 251 (94.0) | 13 (4.9) | 3 (1.1) |
| Should talk to other women in my community about screening | 235 (89.4) | 23 (8.7) | 5 (1.9) |
| Gave me the information I needed to get | |||
| Breast cancer screening (n = 187) | 144 (77.0) | 10 (5.3) | 33 (17.6) |
| Cervical cancer screening (n = 152) | 118 (77.6) | 8 (5.3) | 26 (17.1) |
| Colorectal cancer screening (n = 230) | 193 (83.9) | 9 (3.9) | 28 (12.2) |
| Helped me decide to get | |||
| Breast cancer screening (n = 188) | 103 (54.8) | 25 (13.3) | 60 (31.9) |
| Cervical cancer screening (n = 151) | 77 (51.0) | 23 (15.2) | 51 (33.8) |
| Colorectal cancer screening (n = 230) | 149 (64.8) | 24 (10.4) | 57 (24.8) |