Table 2.

Example of the analytical process of the experiences when interacting with the healthcare providers

Meaning unit	Initial coding	Subcategory	Category
But like [trying to get in touch], you just feel, what the hell, I have no power.	Does not reach the healthcare providers	Accessibility and confirmation of care	Availability of healthcare
I have expressed several times to them on the phone, I feel alone. I feel very alone. I think it is hard actually. But then, it’s not like I’m lying down and crying about it, but I feel left out.	Feeling alone and left out	To be taken care of	Availability of healthcare
He is responsive, he listens, understanding[…] it is a pleasure to go and see him. I never feel any stress or pressure when I talk to him. He is very responsive and listens… he always takes what I say seriously.	He is responsive, listens and explains; he takes what I say seriously.	To be seen and met with interest	Personal interaction