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. 2023 Dec 20;35(4):mzad102. doi: 10.1093/intqhc/mzad102

Table 2.

Characteristics of the interventions.

Citations’ first author, year of publication Name, title, or short sentence describing the intervention Aim/goal/purpose of intervention Materials (physical or informational) Procedures (activities) Target Involvement of patients/families Mode of delivery Setting (where/locations) Timing and doses (when and how many times) Tailoring/personalized/individualized Modification
Aboumatar, 2019 Three- month program to help patients and their family caregivers with long-term self-management of COPD To evaluate whether a hospital-initiated program that combined transition and long-term self-management support for patients hospitalized due to COPD and their family caregivers can improve outcomes. Standardized tools The program was delivered during a series of sessions held at the hospital and after discharge via home visit or telephone Patient Engaging the family/caregivers in the disease management
Assessing the family/caregivers’ needs at discharge
Co-developing care transition intervention with caregivers
Hospital and home visits and phone calls Hospital and home Duration of 3 months Yes No
Al-Hashar, 2018 Medication reconciliation intervention To investigate the impact of a medication reconciliation and counselling intervention on admission and on discharge on the rate of preventable ADEs and healthcare use at 30 days following hospital discharge Written information, Institute for Safe Medication Practices, Medication list Medication reconciliation with patient via interview
Patients were informed that they would receive a phone call 1 month post discharge to discuss their experience with their medications.
Patient Targeting education on medications Interview
Written information
Phone call
Hospital and home During hospitalization and up to 1 month after discharge Yes No
Altfeld, 2013 Enhanced Discharge Planning Program Identify needs encountered by older adult patients after hospital discharge
Assess the impact of a telephone transitional care intervention on stress, health care utilization, readmissions, and mortality
Individualized plan, written information The intervention group participants received the telephone-based Enhanced Discharge Planning
Program intervention that included biopsychosocial assessment and an individualized plan following program protocols to address identified transitional care needs
Patient Assessing their needs related to stress management (their own and the patient’s)
Providing emotional support to caregiver
1) Verbal information
2) Phone call
3) Home visit, if necessary
Hospital and home At discharge and 30 days post-discharge Yes No
Andersen, 2000 INT1-HVP (physician intervention) and INT2-PI (physiotherapist intervention) To evaluate follow-up interventions after completed inpatient rehabilitation that focused on social and psychological adjustment, in preventing readmission, reduce the mortality rate and postpone institutionalization. Written instructions INT1-HVP
The physician intervention consisted of three 1-hour home visits (at 2, 6, and 12 weeks after discharge). These visits focused on early detection and treatment of complications, maintenance of functional capacity, and psychological and social adjustment to a new life with stroke-related disability.
INT2-PI
Patients in this group received instruction and reeducation by the hospital physiotherapist during a 6 week period immediately after discharge. The visits took place in the patient’s home; frequency was determined by the physiotherapist and was adjusted to the patient’s needs.
Patient, families, caregivers Engaging the family/caregivers in the disease management and rehabilitation care
Engaging the family/caregivers in the discharge process
Targeting education on the disease
INT1-HVP: Home visits, Phone calls (if needed)
INT2-PI: Home visits
Home INT1-HVP
2, 6, 12 weeks
INT2-PI
6 weeks
Yes No
Balaban, 2015 The Patient Navigator Intervention Determine if an intervention by patient navigators (PNs), hospital-based Community Health Workers, reduces readmissions among high risk, low socioeconomic status patients Verbal information PNs provided coaching and assistance in navigating the transition from hospital to home through hospital visits and weekly telephone outreach, supporting patients for 30 days post-discharge with discharge preparation, medication management, scheduling of follow-up appointments, communication with primary care, and symptom management Patient Connecting with family/caregivers during follow-ups
Assessing the family/caregivers’ needs at discharge
Verbal information
Hospital (inpatient) visit
Phone calls
Hospital and home 30 days post-discharge Yes No
Bostrom, 1996 The Telephone Nursing Care Link Project To compare Nurse-initiated call (NIC) and patient-initiated call (PIC) systems with patients who had no follow-up call and analyse their effectiveness NIC: Verbal information
PIC: Written information (brochure)
One group of patients was called by nurses 2–3 days after discharge; another group received a brochure describing a nurse-run telephone service they could call. These nurses asked each patient if they had any questions about their post-discharge care and if they experienced any difficulties in their transition to home. Questions were answered by the nurse either at that time or in a follow-up call after consultation with another health care provider. Patient Not mentioned NIC: Phone call
PIC: Written information & Phone call if needed
Home NIC: 2–3 days post-discharge
PIC: As needed (up to 3 months after discharge)
Yes No
Boter, 2004 Outreach care To assess the effectiveness of an outreach care program on dissatisfaction with care and quality of life. Standardized checklist on risk factors for stroke, consequences of stroke, and unmet needs for stroke services
Caregiver’s checklist
Brochure
The outreach care consisted of three telephone calls and one home visit within 5 months after discharge by 1 of 13 stroke nurses. Nurses supported patients and carers according to their individual needs (eg, by giving information or reassurance) or, when the presented problem required additional care or exceeded the nurses’ expertise, advised patients or carers to contact the general practitioner. Patients and caregivers Assessing the family/caregivers’ needs at discharge
Supporting and advising them on how to solve the problems themselves or cope with them
Brochure, phone call or home visit Hospital and home Three nurse-initiated telephone contacts (1–4; 4–8; and 18–24 weeks after discharge) and a visit to the patients in their homes (10–14 weeks after discharge) Yes No
Bronstein, 2015 Social worker-led care coordination intervention To assess the efficacy of social work-led care coordination for stroke patients post-hospitalization and post-rehabilitation & within-30-day readmission rates. 1) Verbal information through phone call and home visit
2) Verbal information through phone call
3) Verbal or written information through educational monthly meetings held at the hospital.
The intervention assisted primarily low-income patients in addressing barriers to their remaining at home, including financial constraints, lack of knowledge about the role of their PCP, accessing and taking prescribed medications, and accessing necessary transportation for both medical follow-up care and quality-of-life activities. The interns conducted an individualized needs assessment, identifying medication concerns, transportation issues, home care needs, home safety concerns, and behavioural barriers to follow-up care and activities post-discharge via phone call and home visits. Patient Not mentioned 1) Verbal information through phone call and home visit
2) Verbal information through phone call
3) Verbal or written information through educational monthly meetings held at the hospital.
Hospital and home visits Home follow-up phone call within 3–5 days post-discharge. After that, a home visit was scheduled and paid between days 7 and 14. A final phone call was made at approximately day 21 post-discharge Yes No
Burns, 2014 Inpatient introductory visit and weekly post-discharge telephonic support for 4 weeks to assist patient in coordinating medical visits, obtaining, and using medications, and in self-management To evaluate the feasibility of a community health workers (CHW) intervention to reduce inpatient readmissions within 30 days of discharge for medical patients at high risk of readmission. Verbal information, telephone interpreter CHW participation in the hospital discharge process; semi-structured CHW outreach calls to patients on at least a weekly basis to elicit patient concerns; and liaison calls, as needed, to primary care nurses to assist in scheduling or to respond to patient concerns. A telephone script for the outreach calls prompted the CHW to address topics such as reminders and transportation assistance for upcoming appointments, barriers to obtaining medications, concerns that might require nurse intervention and poor understanding of self-management instructions. Patients and caregivers Supporting the family during care transition 1) Verbal information giving (hospital visit) before discharge in the hospital
2) Verbal information
3) Phone calls on at least a weekly basis
Hospital and home 30 days after discharge Yes No
Coleman, 2006 Care Transitions Intervention To test whether this same intervention, designed to encourage older patients and their caregivers to assert a more active role in their care transitions, can reduce rates of rehospitalization. Verbal and written information
Inpatient, phone, and home visits
Hospital visit: Discuss importance of knowing medication and having a system in place to ensure adherence to regimen
Explain the patient hospital record (PHR)
Recommend primary care provider follow-up visit
Discuss symptoms and drug reactions
Home visit: Reconcile pre-hospitalization and post-hospitalization medication lists
Identify and correct discrepancies
Review and update the PHR
Review discharge summary
Encourage patient to update and share PHR with primary care provider or specialist at follow-up visits
Emphasize importance of follow-up visit and need to provide primary care provider with recent hospitalization information
Practice and role-play questions for primary care provider
Assess condition
Discuss symptoms and adverse effects of medications
Follow-up telephone calls
Answer remaining medication questions
Remind patient to share PHR with primary care provider or specialist
Discuss outcome of visit with primary care provider or specialist
Provide advocacy in getting appointment, if necessary
Reinforce when primary care provider should be telephoned
Patients and caregivers Encouraging family/caregivers to participate in updating the patient’s health condition
Ensuring their presence
Teaching self-care to family/caregivers
Connecting with them during follow-ups
Verbal and written information
Inpatient, phone, and home visits
Hospital and home The transition coach first met with the patient in the hospital before discharge to establish initial rapport, to introduce the personal health record, and to arrange a home visit, ideally within 48–72 h after hospital discharge. Following the home visit, the transition coach maintained continuity with the patient and caregiver by telephoning three times during a 28-day post-hospitalization discharge period. Yes No
Collinsworth, 2018 COPD Chronic Care (CCC) education program To assess the feasibility of a registered respiratory therapist (RRT)-led CCC program and determine the impact of the CCC program on patient outcomes, including hospital readmissions and patient activation. Verbal and written information The COPD education and self-management planning took place in the hospital and lasted 15–30 min. These strategies included further discussions of COPD symptoms, medication management, appropriate diet and nutrition, stress and coping, and smoking cessation activities. The RRT would then help the participants to create a COPD self-management plan. These patients also received follow-up phone calls. Patients Not mentioned Inpatient meetings and phone calls Hospital and home 15–30 min session prior to discharge, and follow-up phone calls lasting 5–10 min from the RRT at 3–7 days and 1-, 2-, and 6-months post-hospital discharge Yes No
Courtney, 2009 Older Hospitalised Patients’ Discharge Planning and In-home Follow-up Protocol Evaluate the effect of an exercise-based model of hospital and in-home follow-up care for older people at risk of hospital readmission on emergency health service utilization and quality of life Individualized exercise program, pedometer, resistance bands (a) Exercise intervention
An individually designed exercise program prescribed by the physiotherapist included four components: muscle stretching, balance training, walking for endurance, and muscle strengthening using resistance exercises.
(b) Nursing intervention
The nurse visited daily during participants’ hospital stays to address concerns, facilitate the exercise program, and oversee discharge planning.
(c) Intervention after discharge
Within 48 h of discharge, the nurse undertook a home visit to assess availability of support, address transitional concerns, provide advice, and support, and ensure that the exercise program could be safely undertaken at home. Extra home visits were provided if required. Weekly follow-up telephone calls were provided for 4 weeks, followed by monthly follow-up for a further 5 months. The nurse was also available for contact between 9 a.m.. and 5 p.m.. weekdays.
Patients and caregivers Not mentioned Hospital visit
Home visits
Phone calls
Hospital and home The protocol commenced within 72 h of admission and continued throughout hospitalization, after transfer to home, and in home for 6 months. Yes No
Cui, 2019 Structured educational intervention To determine the effect of a structured nurse-led education program on patient self-management, symptom control, and hospital readmission Verbal information, tutorials, printed materials, and pictures. Printed charts were provided free of charge to record all measures during the study. Detailed exercise plans were developed. Nursing staff provided a 1-h education session to each of the participants, after their heart failure symptoms were stabilized at the hospital. A second education session of 1 hour was provided before discharge to address any concerns or questions from the participants in relation to the self-care management measures, with families encouraged to attend to discuss patient support requirements. Community supports were contacted, and exercise plans were developed for each participant. A follow-up was completed every 4 weeks post-discharge. Patients and families Assessing the family/caregivers’ needs in terms of support (psychological and financial) at discharge
Engaging the family/caregivers in the disease management
Assessing the family/caregivers’ needs at discharge
Inpatient visits
Lectures
Written
Phone calls
Hospital and home One-hour education session inpatient and 1-h education session prior to discharge
Follow-up was completed every 4 weeks up to 12 months post-discharge.
Yes No
Davis, 2012 Cognitive training intervention To evaluate the effectiveness of a tailored educational intervention designed specifically for patients with mild cognitive impairment on heart failure knowledge, self-care behaviour, and 30-day readmission rates. Spiral workbook developed for the intervention that contained pictograms and provided areas to create a person self-care schedule, medication schedule, track future appointments, and document symptoms
Audio tape from session
The study intervention was based on principles of cognitive training. The intervention focused on environmental manipulations and training compensatory strategies for working with impairments in memory and executive functioning, and on improving self-confidence related to the patients’ ability to manage their health. Environmental manipulations include altering the demands on the patient by simplifying tasks and providing external cues or prompts to initiate action. Patients Not mentioned Written information, teaching sessions (one on one), Audiotape of teaching session
Follow-up phone call at 24–72 h post-discharge
Self-care material given
Hospital and home Inpatient and 1 phone call 24–72 h post-discharge Yes No
Fors, 2018 Person-centred telephone support intervention To evaluate the effects of a person-centred telephone support in patients with CHF and/or COPD. Health plan The RNs listened to the patients’ narratives and asked questions to identify and deepen their understanding of the patients’ capabilities, resources and potential for self-care. The RNs made efforts to identify patients’ wishes, potentials and discussed problem areas such as dilemmas on how to take prescribed medicines and sleeping problems. The patient and the RNs together formulated attainable goals during the 6-month-long study period. After the calls, a summary of the conversation as well as goals agreed upon were documented in a health plan which was sent by mail to the patients Patients Not mentioned Phone call Home First telephone call 1–4 weeks after discharge. And subsequent ones up to 6 months after discharge. Yes No
Hanssen, 2009 Telephone follow-up intervention Assess to what extend the telephone follow-up intervention (TFI) has a long-term effect on health-related quality of life (HRQOL), up to 18 months after discharge. And to assess the long-term effects on the secondary endpoints, smoking and exercise habits, return to work and rehospitalization due to chest pain Verbal information The patient follow-up included primarily responses to individual needs and support of patients’ own coping efforts with respect to lifestyle changes and risk factor reduction. Patients Not mentioned Phone call Home Weekly nurse-initiated telephone calls were arranged for the first 4 weeks; subsequently calls were arranged 6, 8, 12 and 24 weeks after discharge Yes No
Harrison, 2002 Transitional Care Intervention To evaluate whether the use of usual providers, and a reorganization of discharge planning and transition care with improved intersector linkages between nurses, could improve quality of life and health services utilization for individuals admitted to hospital with heart failure. Education booklet and map Evidence-based education program (PCCHF) initiated
Nursing transfer letter received by Home RN
Phone Outreach within 24 h of discharge
Phone advice from hospital nurse
Education booklet used at home
Education map
Community RN consult with hospital RN
Patients and families Connecting with them after discharge
Providing written teaching documentation
Written information
Phone call
Hospital and home Phone call within 24 h post-discharge Yes No
Henschen, 2021 The Complex High Admission Management Program To assess the CHAMP program’s effect on hospital readmissions. Individualized care plans, verbal information Comprehensive care planning and inpatient, outpatient, and community visits to address both medical and social needs. Patients Not mentioned Inpatient, outpatient and home visits
Phone calls
Hospital and home Care planning while inpatient
Post-discharge follow-up (2 clinics help per week + community support)—up to 180 days after discharge
Yes No
Hu, 2020 Transitional care intervention To develop and test an innovative kidney transplant recipients (KTRs) transitional care program covering interventions at admission, during the hospital stay, predischarge, and postdischarge and utilizing WeChat and teach-back strategies to promote the safe transition for KTRs under the current health care context. WeChat, Health self-management handbook for kidney transplant recipients, drug safety instruction sheet Risk assessment for early readmission, health education from admission to pre-discharge, individualized discharge planning, and a telephone follow-up once per week for one month and WeChat follow-up post-discharge Patients and caregivers Encouraging the family/caregivers to support the patient Written
Lectures
Phone calls
Online support
Hospital and home Risk assessment for early readmission, health education from admission to pre-discharge, individualized discharge planning, and a telephone follow-up once per week for one month and WeChat follow-up post-discharge (within 30 days after discharge) Yes No
Huang, 2005 Discharge planning intervention Examine the effectiveness of a discharge plan in hospitalized elderly patients with hip fracture due to falling. Verbal information
Brochures
Hard copy summaries detailing the plans, goal progression and ongoing concerns
The nurse collaborated with the patients, family caregivers and health care team members to design an individualized discharge plan based on the patient’s information. The intervention group received two brochures prepared by the researcher. The nurse provided direct care, education, and confirmation of learning regarding both medication and environmental safety, as well as the proper employment of assistance devices Patients, families, and caregivers Connecting with them during follow-ups
Engaging the family/caregivers in the disease management
Assessing the family/caregivers’ needs at discharge and after discharge
Hospital and home visits
Phone call
Hospital and home The initial nurse visit took place within 48 h of hospital admission and the nurse visited patients at least every 48 h during hospitalization. Three–seven days after patient discharge, the nurse made one home visit and was available for patient by telephone 7 days/week (8 a.m.–8 p.m.); once a week the nurse-initiated telephone contacts with patients or caregivers. Up to 3 months after discharge. Yes No
Kangovi, 2014 CHWs worked with patients to create individualized action plans for achieving patients’ stated goals for recovery. To determine whether a tailored CHW intervention would improve post-hospital outcomes among low socioeconomic status patients. Individualized action plan, verbal information During and after hospitalization, CHWs provided tailored support based on patients’ goals using telephone calls, text messages, and visits. Patient Not mentioned Semi-structured interview
Inpatient visit
Telephone calls, text messages, and home visits
Hospital and home The CHWs provided support tailored to patient goals for a minimum of 2 weeks Yes No
Kazemi Majd, 2021 Information Prescription (IP) To assess the effect of a patient centred and physician prescribed evidence-based information prescription (IP) intervention on reducing the hospital readmission and death among the HF patients. Written information (information prescription simplified by clinical librarian)
Verbal description (verbal description of the importance of IPs in understanding the physician’s diagnosis, treatment, and recommendations)
This process was done in three phases as follows: (i) prescribing information by MD/information prescription direction, (ii) dispensing IP by clinical Librarian, and (iii) approval by MD and delivering it to patient Patient Not mentioned Written
In person while inpatient
Hospital Duration of the discharge planning meeting upon discharge Yes No
Lainscak, 2013 Discharge coordinator intervention To test whether coordination of discharge from hospital and postdischarge care reduces hospitalizations in patients with chronic obstructive pulmonary disease (COPD). Verbal information The discharge coordinator assessed patient situation and homecare needs to identify any problems and specific needs to adjust the in-hospital intervention according to prespecified objectives. After discharge, patients were contacted by phone 48 h after discharge to check the process of adjustment to the home environment and to inquire about any additional needs to be met until the home visit. Final patient assessment was performed during a home visit 7–10 days after discharge when pre-scheduled intervention was completed Patients, families, and caregivers Engaging the family/caregivers in the disease management
Providing education on the disease, the treatments and the interprofessional team
Assessing the family/caregivers’ needs at discharge
Actively involving caregivers in the discharge planning
Inpatient visit, phone call, home visit Hospital and home Assessment needs while inpatient, 48 h post-discharge phone call and final patient assessment home visit 7–10 days after discharge Yes No
Laramee, 2003 The intervention consisted of four major components: early discharge planning, patient and family CHF education, 12 weeks of telephone follow-up, and promotion of optimal CHF medications. To test the effect of hospital-based nurse CHF
) case management (CM) on the 90-day readmission rate in a more heterogeneous setting.
The patient received educational materials, including a 15-page CHF booklet called Heartworks developed by personnel in the institution, weight logs, self-care activities summary sheets, computerized medication lists, and a guide for measuring sodium intake. Home scales and pillboxes were made available as needed. Four major components were: [1] early discharge planning and coordination of care [2] individualized and comprehensive patient and family education [3] 12 weeks of enhanced telephone follow-up and surveillance, and [4] promotion of optimal CHF medications and medication doses (ACEIs or ARBs and BBs) based on consensus guidelines Patients, families, and caregivers Connecting with them during follow-ups
Providing education to family/caregivers
Inpatients visits
Written information, educational material, Verbal information
Phone calls
Inpatient monitoring of medication and doses
Hospital and home Patient and/or family members received telephone calls at 1–3 days after discharge and at weeks 1, 2, 3, 4, 6, 8, 10, and 12 Yes No
Lembeck, 2019 Single follow-up home visit To complement the evidence concerning the effect of discharge planning by focusing on a single follow-up home visit administered to frail elderly patients living in a rural area of Denmark. Verbal information For intervention patients study and department nurses reviewed discharge planning the day before discharge.
On the day of discharge, study nurses accompanied the patient to their home, where they met with the municipal nurse. Together with the patient they reviewed cognitive skills, medicine, nutrition, mobility, functional status, and future appointments in the health care sector and intervened if appropriate
Patients Targeting risk factors at the patient’s home
Giving informed consent if necessary.
Inpatient discharge planning meeting
Home visits
Hospital and home One home visit day one post-discharge Yes No
Li, 2012 Intervention to empower and Intervention to educate and inform To test the efficacy of an intervention program—Creating Avenues for Relative Empowerment (CARE)—designed to increase family member participation in the hospital care of elderly relatives to prepare them for their anticipated post-hospital caregiver roles. For improving outcomes of hospitalized older adults and their family caregivers (FCGs) Audio-taped and written materials containing information given during hospital stay and before discharge Intervention to empower family caregivers to choose care activities they wish to perform in association with identified potential problems
Intervention provides FCGs with two 10 min tapes and written handouts describing common complications of and older patient responses to hospitalization
Patients and caregivers Participating in the patient’s care while in hospital
Preparing the family/caregivers for the patient’s discharge
Assessing the family/caregivers’ needs at discharge
Filling out questionnaires about empowerment as a caregiver
Inpatient visit, Audio-taped and written materials Hospital Within 1–2 days after hospital admission, CARE Program FCGs were assisted to develop a plan (a Mutual Agreement) for their relatives’ hospital care, based on their abilities and preferences. Session II, initiated 1–3 days before discharge, consisted of audio-taped and written materials Yes No
Liang, 2021 The patients in the intervention group participated in an integrated tele-homecare program. To evaluate the effectiveness of an integrated nurse-led tele-homecare program for patients with multiple chronic illnesses and a high risk for readmission. Wireless transmission devices, including a one-touch smartphone, blood pressure (BP) monitor, medication dispenser, and a necklace emergency call button. Participants with diabetes were also given a glucometer to measure their blood sugar The intervention group program offered continuous telemonitoring through wireless transmission devices and home visits. To ensure integrated program compliance and to meet patients’ medical needs, tele-homecare nurses also conducted home visits (content of care included assessment, patients’ education, nutrition and medication consultation, and medication reminders) on the discharge day (T0), 3 months after discharge (T3), and 6 months after discharge (T6). Patients and families Engaging the family/caregivers in the disease management
Providing caregivers with education regarding patient care, mental support, and pain management
Continuous telemonitoring
Home visits
Home Tele-homecare nurses conducted home visits on the discharge day (T0), 3 months after discharge (T3), and 6 months after discharge (T6). Yes No
Lindhardt, 2019 Group A (n = 117): patients were informed of health problems and self-care interventions
Group B (n = 116): a motivational conversation targeting activities of daily living with a home care nurse and a home visit.
To test and compare the effect of [1] a systematic discharge assessment with targeted advice and [2] a motivational interview followed by a home visit. Intervention A: written information
Intervention B: verbal information
Intervention A: This group received a brief information-based intervention comprising a report with the assessment results from the baseline measurements and oral, written, and web-based information about self-management targeted at the relevant problem areas. The municipality preventive consultant phoned the patients at home and provided information about relevant municipality activities they could join. No home care or other services were offered.
Intervention B: Patients in this group took part in a motivational interview with an experienced municipality nurse, skilled in this technique. The nurse made a home visit a week after discharge to follow-up on possible problems and sent a brief narrative report to the general practitioner and the municipality preventive consultant. The municipality preventive consultant phoned the patient at home and provided the same information as in intervention A.
Patients Not mentioned Intervention A: written, hospital, phone call
Intervention B: hospital, home visit, phone call
Intervention A: hospital and home
Intervention B: hospital and home
Intervention B: home visit 1 week post-discharge Yes No
Lisby, 2019 The intervention consisted of [1] an assessment of the patient’s overall situation, [2] an assessment of their comprehension of discharge recommendations, [3] a simple discharge letter targeting the individual patient’s health literacy and [4] a follow-up telephone call 2 days post-discharge. To investigate the clinical impact (e.g. readmissions, utilization of healthcare, patients’ experience of the discharge and their health-related quality of life) of a comprehensive nurse-led discharge intervention on non-surgical patients in acute medical units. Discharge letter The intervention consisted of four elements: [1] an assessment of the participant’s overall situation and initiation of relevant actions (Pit stop 1),
[2] a dialogue with the patient focusing on the discharge recommendations provided by the physician (Pit stop 2),
[3] a discharge letter targeting the patient’s health literacy and
[4] a follow-up telephone call 2 days post-discharge
Patients Not mentioned Meeting in hospital
Follow-up phone call
Hospital and home Assessment when inpatient and phone call 2 days post-discharge Yes No
Lopez Cabezas, 2006 The patients assigned to the intervention group received information about the disease, drug therapy, diet education, and active telephone follow-up To assess the efficacy of a multifactorial educational intervention carried out by a pharmacist in patients with heart failure (HF). Written and verbal information 1. Information: the day of hospital discharge, a personal interview was performed, aimed at the patient and his caregiver, particularly dealing with the following:
-Information on the disease
- Diet education
- Information on drug therapy
2. Telephone strengthening:
- Contact telephone
- Monthly during the first 6 months of follow-up, and subsequently, every 2 months, a telephone call was made to the home of the patient, as a strengthen to the intervention and to solve any doubts or problems that could have arisen
Patients and caregivers Providing education to the patients and their caregivers. Phone call and in person interview Hospital and home Visits were completed at 2, 6, and 12 months. Yes No
Magny-Normilus, 2021 Intensive transitional care intervention To design, implement, and evaluate a multipronged transitional care intervention among hospitalized patients with diabetes. Written information 1. Inpatient protocol for adjusting the discharge diabetes regimen
2. Nurse practitioner ‘discharge advocate’ (DA) to schedule follow-up appointments, prepare an after-hospital care plan, and educate patients/caregivers regarding the primary diagnosis, self-care plan after discharge, upcoming tests and appointments, danger signs to watch for, and who to contact.
3. Inpatient pharmacist counselling
4. Visiting nurse intervention
5. Phone call by the DA to patient within 48 h of discharge
6. Follow-up in a post-discharge clinic with the DA and pharmacist (who was also a certified diabetes educator) within 3 days of discharge
7. Telemonitoring of point-of-care glucose levels to the patient’s PCP or endocrinologist as appropriate
8. Follow-up with PCP or endocrinologist within 1 week of discharge.
Patients and caregivers Assessing the family/caregivers’ needs at discharge
Engaging the family/caregivers in the disease management
Written, in person visits, and via phone call Hospital and home Inpatient protocol
Inpatient pharmacist counselling
Phone call by the DA to patient within 48 h of discharge
Follow-up in a postdischarge clinic with the DA and pharmacist (who was also a certified diabetes educator) within 3 days of discharge
Follow-up with PCP or endocrinologist within 1 week of discharge.
Yes No
Naunton & Peterson, 2003 Home Visit Protocol To evaluate pharmacist-conducted follow-up at home of high-risk elderly patients discharged from hospital. written and verbal information Patients were visited at home by a pharmacist 5 days after discharge. The pharmacist educated patients on their medications, encouraged compliance, assessed for drug-related problems, intervened when appropriate and communicated all relevant findings to community health professionals. Patients and caregivers Assessing the family/caregivers’ needs at discharge
Engaging the family/caregivers in the disease management
Assuring family/caregiver would provide increased support to patient
Connecting with them during follow-ups
written, in person visits Home Pharmacist home visit 5 days post-discharge Yes No
Naylor, 1994 Patients and caregivers in the intervention group received the hospital’s routine plan and a comprehensive, individualized discharge planning protocol developed specifically for elderly patients and implemented by gerontologic clinical nurse specialists To determine the effects of a comprehensive discharge planning protocol, designed specifically for the elderly and implemented by nurse specialists, on patient and caregiver outcomes and cost of care. Written discharge plan, verbal information 1. In hospital visit at admission and discharge
2. Visit at admission
3. Visit every 48 h to implement the plan through patient and caregiver education.
4. Summaries of the discharge plan distributed to health care team members and caregiver.
5. Visit every 48 h and before discharge to evaluate the discharge plan. Nurse specialist available 7 days a week for questions from patients or caregivers for up to 2 weeks after discharge.
6. Telephone calls
Patients, families, and caregivers Providing education to the patients and their caregivers.
Assessing the family/caregivers’ needs at discharge
Validating the education provided
Connecting with them after discharge
Being available to family/caregivers after discharge for questions or concerns
In person visits, phone call Hospital and home In hospital visit at admission and discharge.
Visit every 48 h to implement the plan and calls up to 2 weeks after discharge.
Yes No
Naylor,1999 A 3-month APN-directed discharge planning and home follow-up protocol To examine the effectiveness of an APN-centred comprehensive discharge planning and home follow-up protocol for elders hospitalized with one of several common medical and surgical reasons for admission. Verbal information The intervention included all the following components:
[1] a standardized orientation and training
[2] use of care management strategies foundational to the Quality Cost Model of APN Transitional Care
[3] APN implementation of an evidence-based protocol, guided by national heart failure guidelines and designed specifically for this patient group and their caregivers
Patients and caregivers Engaging the family/caregivers at discharge
Connecting with them during follow-ups
Assessing the family/caregivers’ needs at discharge
Ensuring their presence during follow-up visits
Engaging the family/caregivers in the disease management
Answering their questions
In person visits, and phone call Hospital and home Started with an initial APN visit within 24 h of index hospital admission, APN visits at least daily during the index hospitalization, at least eight APN home visits (one within 24 hours of discharge), weekly visits during the first month, bimonthly visits during the second and third months, additional APN visits based on patients’ needs, and APN telephone availability 7 days per week (8 a.m. to 8 p.m., weekdays; 8 a.m. to noon, weekends). Yes No
Naylor, 2004 Intervention group patients received a comprehensive discharge planning and home follow-up protocol designed specifically for elders at risk for poor outcomes after discharge and implemented by advanced practice nurses To examine the sustained effect of a 3-month comprehensive transitional care (discharge planning and home follow-up) intervention directed by APNs for elders hospitalized with heart failure on time to first readmission or death, total rehospitalizations, readmissions due to heart failure and comorbid conditions, quality of life, functional status, patient satisfaction, and medical costs. Verbal information, standardized comprehensive discharge planning and home follow-up protocol Intervention group patients and their caregivers, if available, received a standardized comprehensive discharge planning and home follow-up protocol designed specifically for elders at high risk for poor post-discharge outcomes. The protocol guided patient assessment and management and specified a minimum set of APN visits. Patients, families, and caregivers Assessing the family/caregivers’ needs at discharge
Engaging the family/caregivers in the disease management
In person visits, written information, audiotapes of patient teaching sessions Hospital and home Initial APN visit within 48 h of hospital admission; APN visits at least every 48 h during the index hospitalization; at least 2 home APN visits (1 within 48 h after discharge, a second 7–10 days after discharge); additional APN visits based on patients’ needs with no limit on number; APN telephone availability 7 days per week (8 a.m. to 10 p.m. on weekdays and 8 a.m. to noon on weekends); and at least weekly APN-initiated telephone contact with patients or caregivers up to 3 months after hospital discharge. Yes No
Nguyen, 2018 Intervention patients received educational and behavioural interventions by a pharmacist To assess whether a pharmacist-led intervention enhances medication adherence in patients with acute coronary syndrome (ACS) and reduces mortality and hospital readmission. Verbal information The multifaceted intervention comprised two counsellingsessions. At the first counselling, a pharmacist performed a 30- min in-person counselling within 1 week before discharge including: [1] assessment and giving advice on basic knowledge of ACS: definition, risk factors, possible cardiac events, and prevention; [2] assessment of past experiences of using medications, encouragement and tailored advice; [3] providing medication aids including pill organizer and drug information leaflet; [4] teaching back and correcting misunderstanding. At the second counselling, the pharmacist performed a 30 min telephone counselling within 2 weeks after discharge including: [1] assessment of general and medication-related issues patients concerning; [2] encouragement and tailored advice; [3] teaching back and correcting misunderstanding Patients Not mentioned In person and via phone call Hospital and home First counselling by pharmacist within 1 week before discharge including and second counselling within 2 weeks after discharge Yes No
Nucifora, 2006 Nurse-led education programme, facilitated telephone communication and follow-up visits with an internist at 15 days, 1 and 6 months Evaluated the effects of a heart failure (HF) management programme, which included patient education and regular outpatient contact with the HF team, on re-hospitalisation and death, optimising the few resources already available at the hospital Verbal information, teaching booklet The study intervention consisted of pre-discharge intensive education about HF. Three to five days after discharge the study nurse telephoned the patient to assess potential problems, to promote self-management skills and to reinforce education. Patients were encouraged to telephone the study nurse any time they experience worsening symptoms or had questions about their disease or treatment, from 8.00 to 9.00 a.m., Monday to
Friday. Outpatient visits by internal medicine doctors were planned at 15 days, 1 and 6 months after discharge.
During these visits doctors evaluated test results, performed a physical examination, and assessed patient’s clinical progress since discharge and patient’s adherence to prescribed therapeutic regimen.
Patients Not mentioned Verbal and written information, in person inpatient, outpatient visits, phone call Hospital and home Pre-discharge intensive education about HF. Three to five days after discharge the study nurse telephoned the patient to assess potential problems. Outpatient visits by internal medicine doctors were planned at 15 days, 1 and 6 months after discharge. Yes No
Oliveira-Filho, 2014 This protocol consisted of two distinct parts: patient-centred verbal instructions and written material about prescribed medications. To assess the impact of a low-cost intervention designed to improve medication adherence and clinical outcomes in post-discharge patients with cardiovascular disease (CVD). Written and verbal information Enhanced medication review provided by pharmacists to patients in the intervention group on the day of discharge consisted of nine steps with mean total duration of 32 min:
1. Doctor confirms the patient’s hospital discharge and sends the outpatient prescription for analysis by the pharmacist.
2. Pharmacist transcribes data from medical records and prescription to a form specifically designed for this study.
3. Pharmacist reviews the following data for each drug: indication, dosage and schedule, treatment duration, method of use, adverse reactions, main drug–drug, and drug–food interactions. Current drug–drug interactions or other drug-related problems are communicated to the prescriber before discharge. The communicated problems did lead to an adaptation/correction of the prescription.
4. Pharmacist reviews the following data for each patient: diagnosis, age, sex, and drugs used before hospitalization.
5. After reviewing patient data, the pharmacist highlights critical points to the success of treatment after hospital discharge.
6. Main advice and schedules are written on a drug treatment card adapted as a refrigerator magnet.
Patients and families Ensuring their presence In person, written information Hospital The enhanced medication review was provided by pharmacists to patients in the intervention group on the day of discharge Yes No
7. Subjects considered critical to successful treatment and schedules are discussed with the patient. In this step, the health-disease process is also discussed, as well as measures to be taken in case of a forgotten dose.
8. Instructions about drug treatment are checked with the patient.
9. Drug card and phone number are given to the patient for contact.
Ong, 2016 The intervention combined health coaching telephone calls and telemonitoring. To evaluate the effectiveness of a care transition intervention using remote patient monitoring in reducing 180-day all-cause readmissions among a broad population of older adults hospitalized with heart failure (HF). Electronic equipment that collected daily information about blood pressure, heart rate, symptoms, and weight, education booklet Pre-discharge HF education, regularly scheduled telephone coaching, and home telemonitoring of weight, blood pressure, heart rate, and symptoms Patients Not mentioned In person, electronic monitoring, phone call Hospital and home The nurse first contacted each enrolled patient 2 or 3 days after discharge from the hospital to reinforce the predischarge health coaching topics. Subsequent telephone nurse coaching then occurred on a weekly basis during the first month after discharge. After the first month, nurse coaching telephone calls were made monthly until the end of the 6-month study period Yes No
Pearson, 2006 Multidisciplinary home-based intervention To compare all-cause mortality and recurrent hospitalization during median follow-up of 7.5 years in a heterogeneous cohort of patients with chronic illness initially exposed to a multidisciplinary, homebased intervention (HBI) (n = 260) or to usual postdischarge care (n = 268) Verbal information
Written information (Reminder cards)
Medication compliance devices
All HBI patients received counselling before discharge by the study nurse and/or hospital pharmacist in relation to their prescribed medications. High-risk patients received the following additional interventions: A home visit at 1 week by the study nurse and pharmacist to: [1] assess the patient’s physical, clinical and psychosocial status; [2] optimize home-medication management; [3] increase patient and/or caregiver vigilance for clinical deterioration; and [4] improve liaison with community-based services thereafter. Patients with more complex problems were referred to a community pharmacist. The patients’ primary care physician received a comprehensive report with recommendations for remedial action and long-term follow-up. Patients and caregivers Engaging the family/caregivers in the disease management Inpatient and home in person visits Hospital and home Counselling before discharge, and a home visit 1 week after discharge. Yes No
Piette, Striplin, Aikens, 2020 CarePartner Program Intervention To evaluate a mobile health intervention designed to improve post-hospitalization support for older adults with common chronic conditions. IVR (Interactive voice response) Phone Calls
Care Partners (CPs) Communication
Clinical Alerts
Intervention patients received automated assessment and behaviour change calls. CarePartners received automated, structured feedback following each assessment. Clinicians received alerts about serious problems identified during patient calls Patients and caregivers Ensuring patient and caregiver to communicate after discharge
Providing education on the role and expectations of a caregiver
Follow up automated calls (IVR) Home During the initial 2 weeks post-discharge, patients received up to 3 attempts to complete a daily assessment call. Call frequency was then reduced to 3 times weekly for the second 2 weeks, and then once weekly for the final 9 weeks. No No
Piette, Striplin, Fisher, 2020 Care Partner Program Intervention Our primary hypothesis was that the Care Partner intervention would improve 30-day readmission rates and the combined outcome of readmission/emergency department use IVR (Interactive voice response)
Phone Calls
Care Partners (CPs) Communication
Clinical Alerts
Intervention patients received weekly automated assessment and behaviour change calls. CPs received structured email feedback. Outpatient clinicians received fax alerts about serious problems. Patients and caregivers Providing transition education
Providing access to family/caregiver to receive information about the patient
Providing education on the role and expectations of a caregiver
Ensuring patient and caregiver to communicate after discharge
Automated IVR calls Home During the initial 2 weeks after discharge, patients received daily IVR calls, with up to three attempts per day. After the initial 2 weeks, patients received IVR calls three times per week for 2 weeks, and then weekly for 9 weeks. No No
Sales, 2013 Instructions from the volunteer staff including education before discharge from the hospital, a unique single-page discharge sheet, and post-discharge follow-up phone calls. To evaluate the effectiveness of using trained volunteer staff in reducing 30-day readmissions of CHF patients Written and verbal information, 1-page discharge sheet with the patient’s medication names, dosage, and frequency at which the medication should be taken were written in large letters and simple language The interventional arm (arm A) received dietary and pharmacologic education by a trained volunteer, a follow-up telephone calls within 48 h, and a month of weekly calls Patients and caregivers Engaging the family/caregivers in the disease management Written information, in person, phone calls Hospital and home Dietary and pharmacologic education prior to discharge, a follow-up telephone calls within 48 h, and of weekly calls up to 1 month after discharge Yes No
Schneider, 1993 Medication discharge planning program To examine the effects of a medication discharge planning program on readmissions within 31 days. Written and verbal information, information cards Medication discharge planning to provide instruction on the requisites necessary for medication self-care. Patients Educating the family/caregivers at discharge regarding medications Written and verbal information Hospital Medication education session prior to discharge Yes No
Schnipper, 2021 Multifaceted Intervention to Achieve Ideal Hospital Discharge To develop, implement, and refine a multifaceted care transitions intervention and evaluate its effects on postdischarge adverse events. Written and verbal information Multicomponent intervention in the 30 days following hospitalization, including inpatient pharmacist-led medication reconciliation, coordination of care between an inpatient ‘discharge advocate’ and a primary care ‘responsible outpatient clinician,’ postdischarge phone calls, and postdischarge primary care visit. Patients and caregivers Engaging the family/caregivers in the disease management
Assessing the family/caregivers’ needs at discharge
Hospital and home in person visits, and phone call Hospital and home Inpatient pharmacist–led medication reconciliation and patient counselling, postdischarge phone call, post-discharge follow-up up to 30 days following hospitalization Yes No
Shahrokhi, 2018 Telenursing intervention To assess the effect of telenursing on care provided by the caregivers of patients with head trauma. Written and verbal information, educational booklets Phone calls were made by a telenurse. The patients’ caregivers were trained in one face to-face session, lasting for 1 h, on how to take care of patients at home and were provided with educational booklets 2 days before discharge for both groups. Then, the patients of the intervention group were followed up every week for 12 weeks through phone calls by the telenurse, who recorded the patient status checklists. Patients and caregivers Engaging the family/caregivers in the disease management
Giving them the opportunity to connect with them after discharge
Written information provided in hospital
Phone calls
Hospital and home One face to-face session 2 days before discharge for both groups. Then, the patients of the intervention group were followed up every week for 12 weeks through phone calls. Yes No
Tu, 2020 A transitional care intervention for hypertension control for older people with diabetes To evaluate the effect of a nurse-coordinated hospital-initiated transitional care programme on hypertension control for older people with diabetes in China Verbal information Participants in the intervention group received a 6-month hospital to home transitional care programme coordinated by discharge nurses and community nurses. The programme comprised self-management education, lifestyle changes, individualized medication treatment, structured telephone support, and primary care visits Patients Not mentioned In person hospital discharge visit
Follow up phone calls
Hospital and home Provide older people with self-management support through goal setting, action planning, health education, and problem-solving in hospital discharge and during the follow-up period (6 months) in community health centres Yes No
Van Spall, 2019 Patient-Centred Transitional Care Services To test the effectiveness of the Patient-Centred Care Transitions in HF transitional care model in patients hospitalized for HF. Verbal information Nurse-led self-care education, a structured hospital discharge summary, a family physician follow-up appointment less than 1 week after discharge, and, for high-risk patients, structured nurse home visits and heart function clinic care. Patients and caregivers Engaging the family/caregivers in the disease management In person hospital visit
Home visits
Phone calls
Hospital and home Nurse-led self-care education, structured hospital discharge summary, family physician follow-up appointment less than 1 week after discharge. The nurse-led visits included weekly, structured, face-to-face and telephone assessments lasting 4–6 weeks Yes No
Wu, 2019 The health management intervention program To assess the effects of transitional health management on adherence and prognosis in elderly patients with acute myocardial infarction undergoing percutaneous coronary intervention (PCI). Handbook of Transitional Health Management after PC, verbal information The ‘Handbook of Transitional Health Management’ was distributed to patients and their families in the intervention group on the first postoperative day after PCI and explained one by one, repeatedly emphasizing the precautions during the transition period. After discharge, two follow-up methods were adopted: telephone and home visit Patients and caregivers Engaging the family/caregivers in the disease management
Targeting post-op interventions
Written information
In person hospital discharge session
Follow-up phone calls
Hospital and home The handbook was given postoperative day 1. The telephone was used to follow up once a day after discharge. If no new problems occurred for 3 days, phone calls were changed to 2 times a week for 1 month. Then, follow-up was carried out once a month up to 12 weeks. Yes No
Zhao, 2009 Transitional care programme To test the effects of a postdischarge transitional care programme among patients with coronary heart disease. Hospital visit
Home visit
Phone call
The study group received the post-discharge transitional care programme, which consisted of pre-discharge assessment, structured home visits and telephone follow-ups within 4 weeks after discharge Patients Not mentioned In person pre-discharge in hospital visit
Home visits
Follow-up phone calls
Hospital and home Nurse in hospital assessed the participant. Nurse in community continued to follow up with the participant in the community for 4 weeks. Nurse-C provided one home visit on the second day and another in the third week and made two telephone calls in the second and fourth weeks after the patient was discharged from the hospital. Yes No