Table 1.
t0 | t1 | t2 | ||
---|---|---|---|---|
Level 1: Reaction (What are participants’ reactions to the CST?) | ||||
Rating of the training (self-developed) | X | |||
Level 2: Learning (What is the impact of the CST on participants’ self-efficacy regarding communication with patients, knowledge about patient-centered communication, communication skills, and attitudes towards medical communication? | ||||
Primary outcome: Self-efficacy regarding communication skills with patients (SE-12-G) | X | X | X | |
Subjective knowledge (self-developed) | X | X | X | |
Objective knowledge (self-developed) | X | X | X | |
Attitudes towards medical communication (Attitudes Towards Medical Communication Scale) | X | X | ||
Level 3: Behavior (What is the impact of the CST on participants’ communication behavior with patients?) | ||||
Communication skills from external observers’ perspective (SPAs to assess communication skills) | X | |||
Communication skills from simulation patients’ perspective (EPAT items (short version)) | X | |||
Self-assessed communication skills applied at SPA (EPAT items (short version), adapted to HCPs) | X | |||
Covariate: Performance test anxiety (PTA) | X | |||
Level 4: Results (What is the impact of the CST on participants’ work-related mental burden?) | ||||
Professional fulfillment (PFI-G) | X | X | X | |
Depression & anxiety (PHQ-4) | X | X | X | |
Subjective working capacities (dimension 1 and 2 of WAI) | X | X | X | |
Covariate (What factors may have an influence on the results of the four levels?) | ||||
Impact of contamination (self-developed) | IG | X | ||
CG | X | X | X | |
Perceived person-centeredness of healthcare settings (EPAT, short version) | X | X |
CG waitlist-control group, CST communication skills training, EPAT Experienced Patient-Centeredness Questionnaire, IG intervention group, PFI-G German version of Professional Fulfillment Index, PHQ-4 Patient Health Questionnaire 4, PTA Performance Test Anxiety, SE-12-G German version of Self-Efficacy of Communication Skills Scale, SPA standardized patient assessment, WAI Work Ability Index