Table 3.

Respondent agreement with confidence and capacity statements (n = 186)

N (%)	Agree	Neither	Disagree
I feel confident using social media analysis tools to their full capacity	107 (57.5)	37 (19.9)	42 (22.6)
I feel confident integrating social media data with other data including from offline sources	106 (57.9)	39 (21.3)	38 (20.8)
The social media analysis platform we use fully meets our needs	72 (39.1)	50 (27.2)	62 (33.7)
The time spent on social media analysis is sufficient to achieve objectives	80 (44)	39 (21.4)	63 (34.6)
The resource allocation on social media analysis is sufficient to achieve objectives	65 (35.7)	46 (25.3)	71 (39)
Combining social media data with offline data and other sources is important	161 (87.5)	15 (8.2)	8 (4.3)