Table 2.

Themes, categories, and codes obtained from content analysis

Themes	Definition	Categories	Codes
Theme 1	Behaviours in caregiving	Help Behaviour	Support
		Help Behaviour	To help
		Care Management/Organisation	Person surveillance
			Assessment of the person
			Provision of care depending on the patient’s dependence
		Patient’s Involvement in Care Decision-Making	Ask for an opinion before the intervention
		Patient’s Involvement in Care Decision-Making	Explain the treatment and options
		Personalisation of Care	Ask about preferences
		Personalisation of Care	Consider the patient and not the disorder
Theme 2	Attitudes in caregiving	Acceptance and Empathy	Understanding
		Kindness	Pleasant
		Kindness	Sympathy
		Authenticity	Genuine
		Tranquillity	Relaxed
		Tranquillity	Calm
		Respect	Address the patient by preferred name
		Availability	Dedicate time to the patient
		Setting Boundaries	Distancing in the relationship
Theme 3	Communication in caregiving	Verbal Communication	Tone of voice
		Verbal Communication	Speech speed
		Non-verbal Communication	Touch
		Non-verbal Communication	Presence