Table 3. Reported VTS strengths and weaknesses and suggestions for improvement (n = 127) .

Some participants provided more than one answer

VTS, visual triage system

VTS parameter	Category	Frequency	Percentage (%)
Weaknesses	Unclear pathways	59	46.5
	Lack of trained physicians	29	22.8
	Unclear checklist	25	19.7
	Time-consuming	17	13.4
	Complicated	11	8.7
	Useless	11	8.7
	Increased crowdedness	6	4.7
Strengths	Organize and reduce crowds	20	20.4
	Identification of COVID-19 patients	21	21.4
	Optimizing patient pathway	14	14.2
	Efficiency in responding to emergency	13	13.2
	Other	17	17.3
Suggestion for improvement	Increase employee training	46	46.9
	Triage by doctors and nurses only	13	13.3
	Define specific triage points in the reception of emergency departments and clinics	8	8.2
	Define specific pathways	6	6.1
	Preliminary triage by nurses and final triage by doctors	4	4.1
	Other	2	2