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. 2023 Dec 19;25:e46306. doi: 10.2196/46306

Table 5.

Major usability issues related to the personalization features and modifications made to overcome them.

Usability issues Changes implemented
Personal data reuse preferences

Iteration 1


  • Withdrawing consent for study participation instead of changing preferences on data sharing

  • Introduce “Withdraw” buttons to undo earlier choices

  • Introduce a confirmation dialogue when informed consent for study participation was requested to be withdrawn


Iteration 2


  • Withdrawing consent for study participation instead of changing preferences on data sharing

  • Present the actions of changing preferences on data sharing and withdrawing consent for study participation on 2 distinct interfaces


Iteration 3


  • Withdrawing consent for study participation instead of changing preferences on data sharing

N/Aa
Changing preferences regarding study results

Iteration 1


  • Consulting the “Findings and results” information section instead of clicking the “Manage” button under the “Study preferences” section

  • Change the title of the section from “Study preferences” to “Study results”

  • Change the text label of the “Manage” button to “Manage your preferences”


Iteration 2


  • Consulting the “Findings and results” information section instead of clicking the “Manage” button in the “Study preferences” section

N/A
New informed consent form version

Iteration 1


  • Not being able to recognize the sections containing changes

  • Being confused about how the changes in a new informed consent form version are displayed

  • Highlight the information sections containing changes in orange

  • Put the text of the previous informed consent form version on the left of the interface while only showing modifications on the right


Iteration 2


  • Not being able to recognize the sections with changes

  • Add a “Changed” label in the buttons of the information sections

aN/A: not applicable.