. 2024 Jan 3;24:12. doi: 10.1186/s12913-023-10341-w

Table 1.

Brainwriting Premortem Interview Guide

	Patients	Providers
General background	“My first set of questions will ask about general experiences accessing or receiving care at the clinic.” 1. How long have you been receiving care at the clinic? 2. From which types of providers have you received care here? 3. On average, how many times per month do you visit the clinic to receive care for you or a close family member or friend? 4. How has this number changed during the COVID-19 pandemic [since March 2020]?	“My first set of questions will ask about general experiences in providing care at the clinic.” 1. How long have you been working at the clinic? 2. [If a provider] On average, how many patients do you see for *in-person* visits each week? 3. How has this number changed during the COVID-19 pandemic?
Presentation of COVID-19 testing program workflow	Fig. 1	Fig. 2
Brainwriting premortem	Now, please take 5 min to think about this proposed program and why you think it might not work for you or other community members who receive care at the clinic. If you can, write down any thoughts so we can discuss them and let me know when you are ready. (Keep flow diagram on screen for the participant to reference). Let’s start by reading through the list. Now I’d like you to identify which are the top three most important reasons from this list? 1. Let’s start with what you think is the most important reason for failure? 2. Do you have suggestions or ideas about how to address this failure? 3. Let’s move on to another reason for failure. What is that? 4. Do you have suggestions or ideas about how to avoid or address this failure? Repeat for up to three reasons or until 30 min have elapsed	Now, please take 5 min to think about this program and why you think it might not work for you, your patients, and/or other community members who receive care at the clinic. Think about what the key challenges and barriers may be for implementing this program at the clinic as well as the population that it serves. If you can, write down any thoughts so we can discuss them and let me know when you are ready. (Keep flow diagram on screen for the participant to reference). Let’s start by reading through the list. Now I’d like you to identify which are the top three most important reasons from this list? 1. Let’s start with what you think is the most important reason for failure? 2. Do you have suggestions or ideas about how to avoid or address this? 3. Let’s move on to another reason for failure. What is that? 4. Do you have suggestions or ideas about how to avoid or address this? Repeat for additional ideas

Patients

Providers

General background

“My first set of questions will ask about general experiences accessing or receiving care at the clinic.”

1. How long have you been receiving care at the clinic?

2. From which types of providers have you received care here?

3. On average, how many times per month do you visit the clinic to receive care for you or a close family member or friend?

4. How has this number changed during the COVID-19 pandemic [since March 2020]?

“My first set of questions will ask about general experiences in providing care at the clinic.”

1. How long have you been working at the clinic?

2. [If a provider] On average, how many patients do you see for in-person visits each week?

3. How has this number changed during the COVID-19 pandemic?

Presentation of COVID-19 testing program workflow

Fig. 1

Fig. 2

Brainwriting premortem

Now, please take 5 min to think about this proposed program and why you think it might not work for you or other community members who receive care at the clinic. If you can, write down any thoughts so we can discuss them and let me know when you are ready. (Keep flow diagram on screen for the participant to reference).

Let’s start by reading through the list.

Now I’d like you to identify which are the top three most important reasons from this list?

1. Let’s start with what you think is the most important reason for failure?

2. Do you have suggestions or ideas about how to address this failure?

3. Let’s move on to another reason for failure. What is that?

4. Do you have suggestions or ideas about how to avoid or address this failure?

Repeat for up to three reasons or until 30 min have elapsed

Now, please take 5 min to think about this program and why you think it might not work for you, your patients, and/or other community members who receive care at the clinic. Think about what the key challenges and barriers may be for implementing this program at the clinic as well as the population that it serves. If you can, write down any thoughts so we can discuss them and let me know when you are ready. (Keep flow diagram on screen for the participant to reference).

Let’s start by reading through the list.

Now I’d like you to identify which are the top three most important reasons from this list?

1. Let’s start with what you think is the most important reason for failure?

2. Do you have suggestions or ideas about how to avoid or address this?

3. Let’s move on to another reason for failure. What is that?

4. Do you have suggestions or ideas about how to avoid or address this?

Repeat for additional ideas