Table 3.

Association between ‘top box’ responses to PC-QIs and odds of readmission and emergency department visit

	Readmission within 30 days of discharge		Emergency department visit within 7 days of discharge
	OR (95% CI)*	aOR (95% CI)†	OR (95% CI)*	aOR (95% CI)†
O1. Overall experience	0.77 (0.74 to 0.82)	0.87 (0.82 to 0.93)	0.85 (0.81 to 0.88)	0.99 (0.94 to 1.04)
G1. Global indicator—friends and family test	0.81 (0.77 to 0.85)	0.95 (0.89 to 1.02)	0.83 (0.80 to 0.87)	0.95 (0.90 to 1.01)
P6. Communication between patient and nurse	0.77 (0.72 to 0.83)	1.05 (0.96 to 1.16)	0.77 (0.72 to 0.81)	0.98 (0.91 to 1.06)
P7. Communication between patient and physician	0.66 (0.61 to 0.70)	0.73 (0.67 to 0.80)	0.70 (0.66 to 0.74)	0.82 (0.77 to 0.88)
P8. Information about taking medication	0.75 (0.70 to 0.79)	0.90 (0.83 to 0.98)	0.71 (0.68 to 0.75)	0.86 (0.80 to 0.92)
P10. Coordination of care	0.75 (0.70 to 0.80)	0.99 (0.90 to 1.08)	0.78 (0.74 to 0.83)	1.05 (0.98 to 1.13)
P11. Patient involvement in decisions about care and treatment	0.81 (0.76 to 0.86)	0.99 (0.92 to 1.07)	0.82 (0.78 to 0.86)	1.01 (0.95 to 1.07)
P15. Transition planning	0.77 (0.72 to 0.84)	1.05 (0.95 to 1.16)	0.65 (0.61 to 0.69)	0.79 (0.73 to 0.85)

All statistically signifcant results (p<0.05) are bolded.

*ORs and 95% CIs are minimally adjusted for patient and hospital covariates.

†Adjusted ORs are adjusted for patient and hospital covariates and the seven other PC-QI variables.

PC-QIs, person-centred quality indicators .