Table 9.

Rating of taste and look of the ordered dishes (%).

	1	2	3	4	5
The appetizer’s taste disappointed me	4.5	5.9	20.6	43.9	25.1	The appetizer’s taste was delightful
The soup’s taste disappointed me	3.7	6.0	18.8	43.5	28.0	The soup’s taste was delightful
The main course’s taste disappointed me	4.0	4.7	14.9	44.0	32.3	The main course’s taste was delightful
The dessert’s taste disappointed me	2.7	4.5	17.6	41.8	33.4	The dessert’s taste was delightful
The appetizer’s look disappointed me	2.3	4.9	17.6	48.3	26.8	The appetizer’s look was delightful
The soup’s look disappointed me	2.8	5.1	21.2	45.6	25.3	The soup’s look was delightful
The main course’s look disappointed me	2.8	2.9	16.1	48.0	30.2	The main course’s look was delightful
The dessert’s look disappointed me	2.5	3.1	18.3	41.9	34.1	The dessert’s look was delightful

Source: own study.