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Capacity Strengthening, planning, collaboration, coordination, and advocacy
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- Partnered with national RCRC society and Ministry of Health (MoH) and provided support planning and established and strengthened community health structure and systems to support CHWs. CRC supported national societies (NS)s to plan and facilitate consultations with local stakeholders, district health management teams, other key actors.
- Helped NS/MoH to prepare and establish standard operating procedures (SOPs)
- Partnered with other actors in advocacy for more political will and funding for community health programs (including CHWs remuneration) for sustainability.
- Advisory support and technical mentoring, assisting NSs in addressing issues identified with monitoring/evaluation/surveillance. |
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Operational, Financial and Logistics support
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CRC supported the procurement of essential supplies, basic primary healthcare package and operational back up support for running the programmes lead by the NS. |
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Training
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CRC supported NSs to train community health workers, including initial necessary trainings as well as periodic refreshers as required. Primarily, CRC’s roles were to train/organize master trainers, help source training material, prepare lesson plans and provide back up support to the trainers as needed. |
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Technical expertise
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Worked closely with local NSs to provide technical support to:
(i) Set up a CHWs program embedded within MoH district health systems. (ii) Review the existing government health system and community health strategy and CHWs. This included training material (i.e., MoH CHW training materials or adopted existing/established material from WHO). (iii) Support NS/MoH to establish community governance mechanisms (i.e., community health committees). (iv) Assist with mechanisms to identify CHWs with specific consideration to gender equity (v) Monitor and evaluate the programming and incorporated continuous feedback to strengthen the initiatives during the process and for future implementation/scale-up. (vi) Identify the most pressing challenges facing CHW programs, such as inadequate financing, lack of supplies and commodities, low compensation of CHWs, and inadequate supportive supervision and approaches for strengthening CHW programs in different settings/countries. (vii) Adapt CHW programs to mitigate additional challenges unique to humanitarian settings (armed conflicts, acute emergencies, protracted crises, displaced communities, refugees, etc.) (viii) Support evidence-based practices to improve task shifting, documentation, and effectively use lessons learned for future planning. (ix) Help develop monitoring and supervision tools, support NS towards rigorous monitoring, evaluation, and implementation research to enable CHW programs to continuously improve their quality and effectiveness from one phase to the other within the project. (x) Help NS and MoH in use of information collected through regular monitoring mechanism and sharing info with all stakeholders. (xi) Support NS and MoH to document lessons learned and to share experience with relevant stakeholders.
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