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. 2024 Jan 5;14:1154593. doi: 10.3389/fpsyg.2023.1154593

Table 2.

Beliefs held by managers as facilitators of learning.

Ellinger and Bostrom (2002, p. 155–156, p. 164) Campbell and Evans (2016, p. 80) Misiukonis (2011, p. 57)
Category 1: Beliefs held by facilitators of learning about their roles and capabilities:
  • Beliefs about roles:

    • My role is to facilitate learning and development – this is what I do

    • Coaching is all about people – helping them to grow and develop

    • There is a difference between coaching and management – role distinction

    • Management is telling people what to do

  • Beliefs about capabilities:

    • I care enough to help them

    • I have skills and process capabilities that I can apply

    • I have a reservoir of experiences that I can apply

    • Establishing trust and building relationships is critical

      • Category 2: Beliefs held by facilitators of learning about the learning process and learning:

  • Beliefs about the learning process:

    • Feedback is important

    • Integrate learning with work

    • Learners must be encouraged to learn for themselves

  • Beliefs about learning:

    • Learning is important

    • Learning is ongoing

    • Learning is shared

Category 3: Beliefs about learners:
  • Beliefs about learners:

    • Learners are very capable

    • Learning must be willing to learn – learning is not one-way

    • Learners need a solid information foundation

    • Learnings need to understand the ‘why’s

  • Beliefs held by managers about their roles, skills, and capabilities:

    • Facilitator skills, experience, and self-belief

    • Managing skills risk and succession planning

  • Beliefs held by managers about learning and the learning process:

    • Learning is social and experiential

    • Learning delivers business results

    • Learning builds confidence and self-belief

    • Learning is enabled through feedback

  • Beliefs held by managers about learners:

    • People are individuals

    • People need to take ownership and problem-solve

    • People need help to see the bigger picture

    • People need support to develop confidence

  • Beliefs held by managers about leadership and the environment:

    • Creating the right environment

    • Leaders are role models

  • Beliefs about self-efficacy and own roles:

    • Beliefs about self-efficacy and capabilities in coaching

    • Beliefs about own role as a middle manager

  • Beliefs about organisation and management:

    • Beliefs about organization

    • Beliefs about management

  • Beliefs about subordinates:

    • Beliefs about subordinates (coachees)

  • Beliefs about coaching:

    • Beliefs about coaching as an approach

    • Beliefs about coaching as a practice in organisations