Table 6.

Summary of most commonly held beliefs and behaviors of managers who coach.

Beliefs	Behaviors
Beliefs about self: Beliefs about self-awareness Beliefs about self-efficacy Beliefs about the manager’s role: Beliefs about developing employees Beliefs about creating a positive learning environment Beliefs about facilitating learning Beliefs about trust and honesty being important Beliefs about learning occurring when a trusting relationship exists	Asks questions Provides feedback Sets expectations and standards Provides accountability Effectively communicates with employees Delegates to employees Listens to employees Empowers employees Develops employees