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. 2024 Jan 17;7:e54138. doi: 10.2196/54138

Table 5.

Usability issues and recommendations.

Features and issues Recommendations
Home page and navigation

There is a lot of information on the home page, and the activity entrance is not clear
  • Show the activities list. Each activity may have a different status: ongoing activity (in a dark green rounded rectangle) and waiting to start (in a gray rounded rectangle)

  • Move the entrance of the “casually record fragmented information” feature from being suspended in the lower right corner to being fixed in the lower center


Category activity is hard to find
  • Move activity records to a separate tab

  • Add more entries on the home page

Sign-up activities

Activity registration setup issues
  • Display activity registration first, followed by recent activities

Adding material description

Unable to understand the edit permissions
  • Change the heading to “invite others to edit”


Unable to find materials and view photos that have already been uploaded
  • Integrate the image library and add tags

  • Allow easy switching and searching for images


Unable to understand content edit functions
  • Change to content description, integrating the description on 1 page, including time, location, characters, events, and others

  • User should be able to add pictures’ tags from material, including family, friend, sightseeing, group photo, and item

Changing the sequence of selected materials

Unable to sort materials
  • Provide operating instructions and make the font color of the instructions more eye-catching

  • Provide support for 2 sorting methods: drag and click

Sharing story

The “share the screen” button is too small
  • Make the screen projection button larger and highlight the color more prominently


Face-to-face discussions require no “raise hand” button
  • Remove the “raise hand” button for inquiries in face-to-face discussions

Uploading material

No need to find internet resources
  • Delete the option of “upload material through internet”

User interface and design and picture gallery

Need colorful and simple icons
  • Update icons to be colorful, eye-catching, and more solid


The return icon is not prominent
  • Increase the size of the return icon

  • Change the dark background of the “help” icon to a lighter background


Keyboard input and voice input
  • Default voice input


The picture gallery contains too much information
  • Reduce the number of images displayed in galleries and preset some images in advance