Table 1.
Functions of ChatGPT.
| Function | Description | Example |
|---|---|---|
| A) Understanding the dynamics of the financial market | ChatGPT is used to classify financial news and perform text-based and social media-based analyses to gain insights into the financial market | Identifying trends and predicting future market movements based on news articles and social media posts |
| B) Customer service | ChatGPT can be trained to interact with customers and answer their questions about various financial products and services | Providing information on banking hours, loan terms, and suggesting financial products |
| C) Named entity recognition | ChatGPT can extract and understand large amounts of financial information from unstructured texts | Identifying names of companies, people, and financial products mentioned in a news article |
| D) Generating financial summaries, reports, and forecasting outcomes | ChatGPT can generate financial summaries, reports, and predict financial outcomes | Generating a financial report that summarizes a company's performance in the previous quarter |
| E) Personalized investment recommendations | ChatGPT can make personalized investment recommendations based on the financial objective and risk-preferences of individuals | Recommending a diversified portfolio for a customer with a low-risk tolerance |
| F) Fraud detection and prevention | ChatGPT can be trained for fraud detection and prevention | Analyzing customer data and financial transactions to detect fraudulent activity |