Quality |
•Quality operationalizes the ethical principles of beneficence and non-maleficence |
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•Report cards may improve quality of care through external pressure from an informed public |
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•Report cards may impede improvements to quality by generating anger and defensiveness |
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Informed Consent |
•Informed consent operationalizes the ethical principle of autonomy |
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•To make health care decisions, patients need and want information about their medical options |
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•Report cards have the potential to provide this information and thus facilitate informed consent |
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Equity |
•Equity operationalizes the ethical principle of justice |
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•Health equity between regions is an important consideration in publicly funded health systems |
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•Report cards must address policy makers to affect regional inequities in health care |
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Legitimacy |
•Legitimacy operationalizes the ethical principle of justice, in this case deliberative forms of democratic justice |
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•Report card authors must ensure that report cards are and perceived to be legitimate |
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•The legitimacy of report cards will depend on their ability to meet stakeholders' reasonable expectations |