Table 5.
Domains | Client Version | Provider Version | Example/Omnibus Question |
---|---|---|---|
Provider Role Fit | ✓ | ✓ | * Overall, how much do you think [provider type] are the right kind of provider to provide this [type of service]? |
Provider Competence | ✓ | ✓ | * Overall, how able are you to provide the [type of service] to help improve [client’s] [target problems]? |
Provider Contextual Congruence | ✓ | ✓ | * Overall, how important is it that the [provider type]’s personal characteristics such as age and gender and the other questions we just asked about matter to [clients] for this [type of service]? |
Provider Accessibility & Availability | ✓ | ✓ | * In general, how much does having the [provider type] for this [type of service] make it easy for [clients] to get help for their [target problems]? |
Client Satisfaction | ✓ | ✓ | * Overall, how satisfied/content are the [clients] with [provider type] providing the [type of service]? |
Client Support Systems | ✓ | ✓ | * In general, how much do people around [clients] support them in receiving care from [provider type]? |
Provider Support Systems | ✓ | * Overall, how appropriate was the training to you to be able to provide [type of service]? | |
Program Fit | Optional | Optional | How much do you feel you are offering care that is useful to [clients]? |
Stigma | Optional | Optional | [Clients] are embarrassed to be seen with [provider type] when participating in [type of service]. |
Note. Example questions are from the provider version of BeFITS-MH.
Indicates omnibus questions.