Table 1.  Basic information of the participants and the findings.

Basic Information						A) Changes in life because of the serviced				B) Thoughts on the servicee
No	Age	Gendera	Cohabitant(s)b	Service provider	Frequency of service usec	“I feel less burdened by housework”	“I have more time to spend with my family (children, partner, etc.)”	“I have more time for myself, such as enjoying hobbies and relaxing”	“I have more time to work”
1	30s	W	+	II	1	+	±	–	–	“Glad the house is clean. I had no weekday off and left early for service, but I was working until the last minute.”
2	30s	M	+	III	3	+	+	+	+	“We are very grateful for this service. I would like to use it again in the future.”
3	40s	M	+	III	3	±	+	+	±	“They cleaned up very well.”
4	40s	M	+	II	3	±	±	±	±	“I was grateful.”
5	40s	M	+	II	3	+	±	–	±	“My wife was very pleased.”
6	40s	M	–	III	1	+	+	+	+	“As an unaccompanied assignment, I have to do all the housework myself, but I am often too busy with work to get it done. This housekeeping support service was very helpful because it focused on areas that I tend to put off. I felt like I could do my best at work when my house is in order. I would definitely like to see the housework support service continue.”
7	30s	W	+	I	1	+	+	+	+	“First time using it and it was great. Would be nice if it were less expensive.”
8	40s	M	+	II	3	+	+	+	±	“It was very helpful. It would also be nice to be able to show our appreciation if we could do our own house or our parents’ house. It would also be nice to have a child care service for the whole day off to give the couple some time together.”
9	40s	M	+	I	1	+	–	+	+	“I felt so much better after having the cleaning done, which I thought I had to do for a long time. In the meantime, I was able to do other things that needed to be done in the house, and it was a very worthwhile two hours. I’m glad I didn’t have to worry about asking for help because the fee was light.”
10	30s	M	+	II	3	±	–	–	–	“It was helpful.”
11	40s	W	+	III	1	+	+	–	–	“The service is helpful because they can concentrate on household chores that they are not able to do on a daily basis. My holidays are irregular, so it is difficult for me to use the service on a regular basis. One-time use of the service would be helpful.”
12	Under 30	W	+	III	1	+	±	+	±	“I am not able to spend much time on cleaning, so I was grateful to have the place cleaned. The price was very expensive and only one area needed to be cleaned in 2 h, so I thought it would be better to have them clean only once or twice a year. If I were to ask them once a month, I felt that it would be better to have them do a little more work on various areas rather than just one area thoroughly, so that I would not have to worry about my regular cleaning.”
13	30s	M	+	II	3	+	+	+	+	“The housework burden was removed and the house was cleaned, so I could feel refreshed.”
14	30s	M	–	III	3	+	+	±	±	“I wanted to use the service on a regular basis because of the cleaning of areas that are usually inaccessible.”
15	40s	W	–	II	3	+	+	+	–	“I would like to request this service on a regular basis.”
16	30s	M	+	I	1	+	+	–	–	“My spouse was satisfied.”
17	30s	M	+	III	1	–	–	–	–	“Unable to have a family member alone in their home, making us busy and unavailable.”
18	40s	W	+	II	3	+	–	–	–	“It was cleaned up and very helpful. However, I don’t feel it is very significant because I have to sacrifice my work to be detained for 2 h on weekdays.”

^aM: man, W: woman. ^b+: yes, –: no. ^c1: one, 3: three times per month. ^d+: "strongly agree" or "somewhat agree," ±: "neither agree nor disagree," –: "somewhat disagree" or "strongly disagree." ^eopen-ended format.