Table 1.

Digital platforms’ internal resources.

Num.	Internal resource factor	Definitions
1	Human capital	The combined skills, knowledge, and capabilities of a firm's employees that contribute to its operational efficiency and value creation.
2	Organizational capital	Knowledge and experience that is institutionalized and codified, and utilized through databases, patents, processes, etc.
3	Technological infrastructure	The integrated network of hardware, software, and digital systems that underpin a firm's operations, supporting its internal processes and enabling innovation.
4	Financial resources and performance	The capital, funding, and monetary assets available to a firm, as well as its ability to effectively manage and generate returns from these resources.
5	User base	The aggregate number of individuals or entities actively engaging with the firm's services or content.