Table 2.
Confirmatory factor analysis for discriminant validity.
| Model | χ2 | df | χ2/df | RMSEA | SRMR | CFI | IFI | TLI |
|---|---|---|---|---|---|---|---|---|
| Five-factor model (CM, NE, SS, AC, TI) | 553.44** | 314 | 1.76 | 0.06 | 0.04 | 0.95 | 0.95 | 0.95 |
| Four-factor model (CM, NE + SS, AC, TI) | 758.45** | 318 | 2.39 | 0.08 | 0.05 | 0.91 | 0.91 | 0.90 |
| Three-factor model (CM, NE + SS, AC + TI) | 1152.84** | 321 | 3.59 | 0.11 | 0.07 | 0.84 | 0.84 | 0.82 |
| Two-factor model (CM + NE + SS, AC + TI) | 2153.95** | 323 | 6.67 | 0.16 | 0.16 | 0.64 | 0.64 | 0.61 |
| One-factor model (CM + NE + SS + AC + TI) | 3107.78** | 324 | 9.59 | 0.19 | 0.16 | 0.45 | 0.45 | 0.41 |
Variables were merged based on their similarity to each other. CM, customer mistreatment; NE, neuroticism; SS, stress symptoms; AC, affective commitment; TI, turnover intentions, “+” indicates factor combination; *p < 0.05, **p < 0.01.