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. 2024 Feb 21;8:e52338. doi: 10.2196/52338

Table 2.

Barriers and facilitators experienced by participants during group, blended and individual, unguided online mindfulness-based cognitive therapy (eMBCT).

Themes and subthemes Facilitators Barriers
(1) Program: contenta

Exercises
  • Multiple options: different exercises and different voices for the meditations

  • Pleasant and clear voices that become familiar with time

  • Good and short exercises

  • Too many exercises.

  • No instructions explaining the goal of the meditation exercises


Silent day
  • Pleasant silent day

  • Not feasible to do it independently at home without distractions

  • Difficult to separate from daily disturbances and quotidian environment

  • Too long silent day

  • Lack of peer support and guidance from a therapist


Diaries
  • Promotion of personal reflection

  • Support personal processes

  • Too many different forms to fill out every week

  • Confronting to fill out a diary every day


Automatic feedback
  • Recognition with peer participants and normalization

  • Too impersonal

  • Participants forced to choose an answer before being able to proceed


Videos
  • Encouraging to see that the program is helpful for other people with cancer

  • Explanations that clarify what is meant by the elements of the program

  • Relate to other people with cancer experiences

  • Set too high standards

  • Videos not inclusive enough


Reminders
  • Helpful reminders

  • Too many reminders

(2) Program: formata

Initial contact research team
  • Very helpful to have a personal introduction into the online program, makes it accessible

  • Business-like communication style

  • Too impersonal


Help desk
  • Supportive if you ran into problems

  • Helpful to have the option of personal contact

  • Sometimes, it took too long to respond to participants.


Structure
  • Logical structure: the sessions build on each other consistently.

  • Lot of suggestions

  • Clear structure of the platform

  • Unclear where to write notes or not write them at all

  • Unclear structure, repetition; what do I need to do?


Navigating through program
  • Easy to move forward in the program

  • Possible to look back at own notes

  • Did not get stuck

  • Being able to fill things out yourself

  • Navigating the program was difficult.

  • Not clear how to save entered information

  • Unclear where to put notes in both daily and weekly forms

  • Not being able to go back to the exercises to do them again or to the diaries to add information later on

  • Getting stuck, not being able to move forward


Time
  • Very relaxed, own time, own planning

  • No travelling time

  • Possibility to combine eMBCT with cancer treatment, rehabilitation, household chores

  • Option to adapt the time invested in the program to the energy levels

  • Time-consuming program, took too much time


Place
  • Pleasant to do it at home

  • No traveling, does not cost energy

  • Interruptions for family members

  • Difficult to find a room in the house where you will not be disturbed


Infographics and avatar
  • Possibility to choose the coach and answers

  • The avatar was not of any added value for some participants.

  • Getting stuck if an avatar was not selected


Physical booklet
  • Having the choice of a physical booklet

  • Being able to look back in the physical booklet to previous sessions, besides the online program

  • Having an additional source for reading

  • Future reference

  • Too many different things: online program, booklet; unsure where to go

  • For some people, the app was very clear, and they used the app only. There was no added value from the booklet.

(3) Group, blended condition

Group sessions
  • Connection with others

  • Peer support

  • Possibility to ask questions

  • Synchronicity in communication

  • Recognition that others struggle with the same things

  • Being stressed about not being able to log in in time

  • Not being able to see people properly in the screen (Zaurus), no speaker perspective

  • Prefer to meet people in person rather than on a screen

  • Very tiring to sit behind a screen for a long time

  • Intense, long, and tiring group sessions

  • Too infrequent

  • Confrontation with other participants’ cancer


Feedback from mindfulness teacher
  • Good quality, elaborated, and personalized feedback

  • Trustworthy, accessible, and supportive

  • Even though people got written feedback, this was less stimulating to some.

  • Asynchronous written feedback and not clear timing of receiving it

(4) Individual, unguided condition

Lack of peer support b
  • Need for self-discipline

  • Difficult to maintain engagement without appointments

  • Lack of support from a community


Lack of feedback therapist
  • Feels unsafe to share personal information with unknown recipient

aThe themes for the program content and format and their respective subthemes applied to both intervention conditions.

bNo response.