Table 6. Percentile norms for the dimensions of the MBI.
| Percentile | Emotional exhaustion | Depersonalization | Personal Accomplishment | Category |
|---|---|---|---|---|
| 99 | 37–54 | 14–30 | – | High |
| 95 | 34–36 | 11–13 | – | |
| 90 | 32–33 | 10 | 48 | |
| 85 | 28–31 | – | – | |
| 80 | 26–27 | 9 | 47 | |
| 75 | 25 | 8 | 46 | |
| 70 | 23–24 | 7 | – | Average |
| 65 | 20–22 | 6 | 44–45 | |
| 60 | 19 | – | – | |
| 55 | 17–18 | 5 | 43 | |
| 50 | 16 | 4 | 42 | |
| 45 | 14–15 | – | – | |
| 40 | 13 | 3 | 41 | |
| 35 | 12 | 2 | 40 | |
| 30 | 10–11 | – | – | |
| 25 | 9 | 1 | 38–39 | Low |
| 20 | 8 | – | 36–37 | |
| 15 | 6–7 | 0 | 34–35 | |
| 10 | 4–5 | – | 32–33 | |
| 05 | 1–3 | – | 30–31 | |
| 01 | 0 | – | 0–29 | |
| M | 17.70 | 4.91 | 41.46 | |
| DE | 10.45 | 4.07 | 5.43 | |
| Skewness | 0.39 | 0.56 | -0.68 | |
| Kurtosis | -0.66 | -0.63 | -0.48 |