Table 2.
Pilot-testing results: fidelity measures outcomes.
| Description | Results | |
|---|---|---|
| Fidelity measures (patients) | Provided verbal consent and received the Information Sheet | 100% of patients completed it (35/35) |
| FollowApp.Care Profile was created | 100% of patients had a FollowApp profile (35/35) | |
| Received SMS/Email notifications on Day 0 | 100% of patients received it (35/35) | |
| Patient Response Time | 6 hours 12 minutes (SD: 17hrs. and 55 minutes) | |
| Response rate Day 1 | 54% of patients responded (19/35) | |
| Response rate Day 3 | 57% of patients responded (20/35) | |
| Response rate Day 5 | 54% of patients responded (19/35) | |
| Response rate Day 7 | 57% of patients responded (20/35) | |
| Fidelity measures (dentists) | Signed consent forms before training | 100% of dentists completed it (11/11) |
| Completed 1-h training | 100% of dentists completed it (11/11) | |
| Verified FollowApp.Care Profile | 100% of dentists verified their profile (11/11) | |
| Unique Identifiers provided | 100% of dentists had a unique identifier (11/11) | |
| Completed SUS Survey | 100% of dentists completed the SUS survey (11/11) | |
| Number of Log-Ins | Total number of Log-Ins: 74 | |
| Number of Successful Log-Ins | 71.6% of Log-Ins successful (53/74) | |
| Number of Unsuccessful Log-ins | 29.4% of Log-Ins unsuccessful (21/74) | |
| Number of Alerts triggered | 60% of messages triggered an alert (9/15) | |
| Number of Alerts Resolved | 100% of alerts triggered an alert (9/9) | |
| Number of Alerts Resolved by chat | 44% of alerts were resolved by chat (4/9) | |
| Number of Alerts Resolved by phone | 11% of alerts were resolved by phone (1/9) | |
| Number of Alerts resolved by Acknowledgement | 22% of alerts were resolved by Acknowledged (2/9) | |
| Number of Alerts Unresolved | No alerts were left unresolved (0/9) | |
| Average Response Time to Alerts | 9 hours 58 minutes (SD: 6 hours 55 minutes) |