Table 2.
Table of results, continued.
| Study | Chatbot aim | Chatbot target group | Chatbot platform | Method of input by user | Chatbot persona | How does the chatbot address contraception |
| Bonnevie et al [16] | SRHa information dissemination | Black and Hispanic women in Onondaga County, New York | Website | Free text input | Female peer | The chatbot includes content on contraception, as part of wider SRH content |
| Brannock et al [17] | Pregnancy information dissemination | Pregnant women | Facebook Messenger | Menu selection input | Not reported | The chatbot includes content on postnatal contraception, as part of wider content on pregnancy |
| Chernick et al [18] | Contraception information dissemination | Adolescent girls presenting at an emergency department | SMS | Menu selection input | Health care worker | The chatbot disseminates information on contraception |
| Green et al [19] | SRH information dissemination and linkage to SRH services | General population | Menu selection input | No persona | The chatbot includes content on SRH as part of wider SRH content, including contraception decision-making | |
| Handforth and Bertermann [20] | SRH information dissemination and linkage to SRH services | Young women | Menu selection input | Female relative | The chatbot includes content on contraception as part of wider SRH content | |
| Hussain et al [21] | Contraception information dissemination | Married couples | SMS | Menu selection input | No persona | The chatbot disseminates information on contraception |
| Woo et al [22] | Pandemic setting health information dissemination | General population | Not reported | Free text input | Knowledgeable young woman | The chatbot includes content on contraception, as part of wider SRH content |
| Maeda et al [23] | Preconception care and fertility information dissemination | Women | Not reported | Free text input | Not reported | The chatbot includes content on oral contraceptives, as part of wider fertility and preconception care content |
| Nadarzynski et al [24] | SRH information dissemination | Those at higher risk of poor SRH | Website | Free text input | Neutral robot | The chatbot includes content on contraception, as part of wider SRH content |
| Population Services International [25] | Pleasure positive SRH information dissemination | General population | Menu selection input | Knowledgeable young woman | The chatbot includes content on contraception, as part of wider SRH content | |
| Rahman et al [26] | SRH information dissemination | Adolescents | Facebook Messenger | Free text input | Neutral robot | The chatbot includes content on contraception, as part of wider SRH content |
| Wang et al [27] | SRH information dissemination | Adolescents | Facebook Messenger | Free text input | Health care worker | The chatbot includes content on contraception, as part of wider SRH content |
| Wilson et al [27] | Information dissemination and digital personal assistant | General population | Google, Google Assistant, Siri | Free speech input | Knowledgeable young woman | The chatbot can answer SRH queries, as part of wider content |
| Winskell et al [29] | SRH information dissemination | Young women | Menu selection input | Female peer | The chatbot can answer SRH queries, as part of wider content | |
| Work & Co [30] | SRH information dissemination | Adolescents | Website | Free text input | Neutral robot | The chatbot includes content on contraception, as part of wider SRH content |
aSRH: sexual and reproductive health.