Table 2.

List of stakeholders on the demand side involved in the process of adoption of occupational exoskeletons (OEs)

OE stakeholders	Key interests and goals	Type of information
Workers	Individual reduction of work-related fatigue and injury Workplace convenience: ease of use/usability (e.g., easy don-doff and maintaining the flexibility of movement) Actual and perceived performance Actual and perceived reduction of fatigue in their workstation	Summarized conclusions on impact on occupational health on short- and long-term Experience stories from diverse application domains First hand user experience (i.e., try-outs in own situation)
Unions and workers’ associations	Statistically significant reduction of work-related fatigue and injury Usability/acceptability in given workstations Potential and actual increase of productivity Actual and perceived reduction of fatigue in their workstation Capacity to improve ergonomics risk Clear boundary conditions required to make use of OEs successful Regulation of practices (e.g., voluntary/mandatory use and privacy issues related to the monitoring of behaviors) Regulation to assure safe and effective use of OEs	Transferrable knowledge on short−/long-term positive and adverse effects of using OEs on human biomechanics and health status obtained from short-term and long-term scientific studies Experience stories from diverse application domains Regulation specific for OEs Standards/guidelines assuring safety and performance of OEs Quality marks to distinguish good from bad products Ergonomic risk-assessment methods
Policy makers	Reduced healthcare expenses, increased industrial productivity Regulation to assure safe and effective use of OEs	Transferrable knowledge on short−/long-term positive and adverse effects of using OEs on human biomechanics and health status obtained from short-term and long-term scientific studies Standards/guidelines assuring safety and performance of OEs Economic analyses of cost and benefit of applying OEs
Ergonomists, kinesiologists, occupational medical doctors, and HSE	Comprehensive knowledge to advise on and select OEs for specific applications or work situations Applicable methodologies for computation of ergonomic risk indexes to account for the use of OEs Any relevant psychological implications connected to the use of OEs Working principles of OEs, how OEs are operated, maintained and sanitized Regulation of practices (e.g., voluntary/mandatory use and privacy issues related to the monitoring of behaviors)	Transferrable knowledge on short−/long-term effect of using OEs on human biomechanics and health status obtained from short-term and long-term scientific studies Experience stories from diverse application domains Regulations specific to OEs Standards/guidelines assuring safety and performance of OEs Quality marks to distinguish good from bad products Ergonomic risk-assessment methods
Corporate management, company’s decision-makers	Potential and actual increase of capacity and productivity, due to reduced fatigue and injuries Governmental support (e.g., fiscal credit) for the use of OEs Regulation of practices (e.g., voluntary/mandatory use and privacy issues related to monitoring of behaviors) Cost/benefit ratio, considering all factors, including changes to organizational models and logistics of the workplace and processes	Summarized conclusions on impact on occupational health on short- and long-term Summarized conclusions on cost/benefit of using OEs Information on impact on company’s organizational models and logistics to comply with the adoption of OEs (e.g., dedicated rooms to store/sanitize OEs) Experience stories from diverse application domains Regulations specific to OEs Standards/guidelines supporting the adoption of OEs Quality marks to distinguish good from bad products
Insurance companies	Regulation to assure safe and effective use of OEs Reducing healthcare expenses related to occupational health	Comprehensive knowledge on short-/long-term effect of using OEs on human biomechanics and health status obtained from short-term and long-term scientific studies Standards/guidelines supporting the adoption of OEs Quality marks to distinguish good from bad products Ergonomic risk-assessment methods Economic analyses of cost and benefit of applying OEs
Certifying bodies	Publishing standardized approaches to demonstrating performance and safety of OEs Publishing standards on use practice of OEs (user guidelines)	Scientific knowledge on factors determining performance and safety of OEs Detailed information on tests performed in practice and specific outcomes and feasibility information

Note: For each stakeholder, the key interests, goals, and information needs are listed. The information reported in this table has been agreed upon by consensus between the authors.