Table 5.
Results of comparing the dual role attitudes across three dimensions.
| Dimension | Role | Mean ± SD | Median | Comparison |
|---|---|---|---|---|
| Overall | Consumer | 58.49 ± 4.871 | 59.00 | Z = − 3.382, P = 0.001 |
| Citizen | 58.47 ± 4.573 | 59.00 | ||
| Affective component | Consumer | 19.69 ± 3.365 | 20.00 | Z = − 0.396, P = 0.692 |
| Citizen | 19.89 ± 2.266 | 20.00 | ||
| Cognitive component | Consumer | 18.49 ± 2.532 | 19.00 | Z = − 9.163, P < 0.001 |
| Citizen | 17.64 ± 2.547 | 18.00 | ||
| Behavioral component | Consumer | 20.31 ± 2.836 | 20.00 | Z = − 10.683, P < 0.001 |
| Citizen | 20.93 ± 2.988 | 21.00 |