Table 2.
Scale items.
| Constructs | Label | Scale items |
|---|---|---|
| Purchasing decision (Zhao et al., 2019) | PD1 | I purchase based on AI recommendations. |
| PD2 | AI influences my buying decisions. | |
| PD3 | I trust my AI-aided purchasing decisions. | |
| PD4 | AI-based purchase recommendations satisfy me. | |
| Brand trust (Cheng and Jiang, 2022) | BT1 | I trust brands using AI technology. |
| BT2 | Brands using AI offer reliable products/services. | |
| BT3 | I trust product recommendations from AI-powered brands. | |
| BT4 | Knowing a brand uses AI reassures me. | |
| Flow experience (Guerra-Tamez et al., 2020; Guerra-Tamez and Franco-García, 2022) | FE1 | I'm not distracted on AI-powered websites/apps while shopping. |
| FE2 | I enjoy AI-powered online shopping interactions. | |
| FE3 | I lose track of time on AI-powered shopping sites/apps. | |
| FE4 | I feel in control on AI-powered shopping platforms. | |
| AI accuracy perception (Cheng and Jiang, 2022) | AAP1 | AI's product recommendations are accurate. |
| AAP2 | AI's product suggestions are highly appropriate for me. | |
| AAP3 | AI's information aligns with my preferences. | |
| AAP4 | AI understands my shopping needs and preferences. | |
| AI exposure (Kim et al., 2021) | AE1 | I often interact with AI-powered devices or services. |
| AE2 | AI is a central part of my daily life. | |
| AE3 | I frequently use AI for shopping. | |
| AE4 | I am familiar with AI technology in my daily life. | |
| Attitude toward AI (Youn and Jin, 2021) | ATA1 | AI enhances my shopping experience. |
| ATA2 | I'm comfortable interacting with AI during shopping. | |
| ATA3 | I trust AI-driven product suggestions. | |
| ATA4 | AI accurately provides product recommendations. |