Table 2.
Baseline Completion Times and Training Gains Across Simulations:Presented in Seconds.
| Task | Baseline | Improvement From Baseline t-Test for changes Compared to 0 To Final Training Session | |||||
|---|---|---|---|---|---|---|---|
| M | SD | M | SD | t | p | d | |
| Ticket Kiosk | 1068.07 | 470.23 | 470.52 | 410.94 | 14.57 | <.001 | 1.15 |
| ATM banking | 1541.46 | 863.82 | 700.59 | 626.91 | 14.09 | <.001 | 1.14 |
| Medication Management | 1152.46 | 704.04 | 542.64 | 437.54 | 14.96 | <.001 | 1.11 |
| Telephone Voice Menu | 825.29 | 380.35 | 342.37 | 325.77 | 13.34 | <.001 | 1.06 |
| Pharmacy Website | 1592.31 | 868.22 | 917.11 | 728.98 | 15.96 | <.001 | 1.26 |
| On-Line Banking | 1357.14 | 739.32 | 680.44 | 604.42 | 13.93 | <.001 | 1.13 |
| Composite | 0.00 | 1.00 | −0.94 | 1.05 | 14.21 | <.001 | 1.14 |