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. 2023 Nov 23;220(1):23–28. doi: 10.5694/mja2.52169
Characteristic Respondents
People currently receiving gender‐affirming hormone therapy* 448
Difficulty with access (eg, disrupted pharmacy supply) 153 (34%)
Difficulty obtaining prescriptions 67 (15%)
Difficulty administering hormones (eg, finding somewhere for providing injection) 60 (13%)
Process for commencing hormone therapy delayed 18 (4%)
People with gender‐affirming surgery booked since 1 May 2020 85
Surgery postponed or cancelled 37 (44%)
Surgery proceeded as planned 48 (56%)
People receiving post‐gender‐affirming surgery care since 1 May 2020 96
Disruptions experienced 40 (42%)
No disruptions experienced 53 (55%)
Unsure 12 (3%)
Used telehealth services
Yes 471 (91%)
No 43 (8%)
Unsure 3 (1%)
People who reported telehealth experiences* 470
Telehealth more accessible than in‐person appointments 372 (79%)
Telehealth just as effective or more effective than in‐person appointments 145 (31%)
Telehealth less accessible than in‐person appointments 60 (13%)
Telehealth less effective than in‐person appointments 205 (43.6%)
Unsure 12 (3%)

* Multiple responses possible.